Dillissa Gasper
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 3 year industry history. History of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Skilled at conducting patrols, securing entrances and exits and keeping visitors / inmates under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
6
6
years of professional experience
Work History
Correctional Officer
NYC DOC
02.2018 - 02.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Investigated and responded to incidents of inmate misconduct.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Prepared reports to document incidents and violations.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Secretary
Divine Connection Hair Spa
01.2015 - 01.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
Education
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2025
Associate of Arts - Criminal Justice
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2014
High School Diploma -
High School For Public Service-Heroes Of Tomorrow
Brooklyn, NY06.2012
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Policy Enforcement
- Observation
- Surveillance
- Crisis Management
- Suicide Prevention
- Gang Awareness
- Firearm operations trained
- Criminal Justice
- Inmate Classification
Additional Information
- Graphic Designer
- Event Coordinator
Timeline
Correctional Officer
NYC DOC
02.2018 - 02.2021
Secretary
Divine Connection Hair Spa
01.2015 - 01.2018
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Criminal Justice
Kingsborough Community College of The City University of New York
High School Diploma -
High School For Public Service-Heroes Of Tomorrow