Dillon cotten
Derby,KS
Summary
Dynamic Warehouse/Sales Associate with proven expertise at Farahs Carpet and Building Supply in cash handling and inventory management. Adept at fostering customer relationships and resolving conflicts, I redesigned warehouse layouts to enhance efficiency and ensure timely deliveries. Skilled forklift operator committed to maintaining safety and organization in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Warehouse/Sales Associate
Farahs Carpet and Building Supply
808 W Harry St 67213
06.2010 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Warehouse Forklift Operator
Hajoca
711 N Hydraulic Ave. 67214
06.2008 - 05.2009
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Education
High School Diploma -
Derby High School
Derby Ks01-2008
Skills
- Cash handling
- Visual merchandising
- Inventory management
- Customer relationship management
- Forklift operation
- Conflict resolution
- Store opening and closing
Timeline
Warehouse/Sales Associate
Farahs Carpet and Building Supply
06.2010 - Current
Warehouse Forklift Operator
Hajoca
06.2008 - 05.2009
High School Diploma -
Derby High School