YISETTE FLORES
Midland,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
Work History
Warehouse/Sales Associate
Grainger Industrial Supply
Midland, TX
04.2023 - Current
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
Customer Sales Representative
PAN AMERICAN GRAIN, CO
GUAYNABO, PR
01.2018 - 01.2019
- Ensured outstanding customer experience by delivering a consistently high level of service that promoted future business prospects
- Maintained high standards in processing export orders, guaranteeing accurate and satisfactory results
- Managed data entry for daily sales invoices and weight tickets, ensuring accuracy in preparation for month-end closing.
- Obtain information from all potential prospect clients accurately and forward to Supervisor to assign to a sales representative ultimately by area.
Customer Sales Representative
JOSE SANTIAGO INC
BAYAMON, PR
01.2015 - 01.2018
- Responsible for all Aramark cafeteria office accounts
- Delivered exceptional customer service
- Implemented sales strategies to overcome product unavailability and achieve higher sales targets
- Assisted and supported 65 Sales Representatives within the company by facilitating alterations in present orders.
- Assisted in document completion for merchandise pick-up from clients and sent invoices via email to secure customer payments
- Supported Export Sales Brokers from the Virgin Islands to process export orders
- Maintain up-to-date information on products, packaging alterations, price fluctuations and various brands for optimal customer service.
Deli Manager
FRESH MART
CONDADO, PR
01.2014 - 01.2015
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
- Ensured high quality and appealing presentation of food.
- Managed inventory purchasing, storage, and maintenance to ensure optimal levels of stock at all times while controlling costs
- Increased sales by maintaining consistent product quality and service.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Trained new employees on proper food handling techniques and safety regulations.
Skills
- Product Sales
- Order Processing
- Microsoft Office/Excel
- Excellent communication skills
- Multi-tasking strength
- Reliable and punctual
Languages
Spanish
Native/ Bilingual
Timeline
Warehouse/Sales Associate
Grainger Industrial Supply
04.2023 - Current
Customer Sales Representative
PAN AMERICAN GRAIN, CO
01.2018 - 01.2019
Customer Sales Representative
JOSE SANTIAGO INC
01.2015 - 01.2018
Deli Manager
FRESH MART
01.2014 - 01.2015
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