Dillon Delegans-McCann
Phoenix,AZ
Summary
Hardworking and punctual employee, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
1
1
year of professional experience
Work History
Retail & Attractions Pack Member
Great Wolf Lodge
Phoenix, AZ
10.2022 - 09.2023
- Obtained employee of the month twice at Great Wolf Lodge.
- Checked equipment for multiple stores throughout the resort to ensure equipment was working properly & for the safety of guests & employees alike.
- Maintained a safe working environment by adhering to all safety policies and procedures.
- Inspected equipment regularly and performed basic maintenance as necessary for optimal performance.
- Organized back-of-house areas for efficient use of space and easy access to products.
- Assisted customers in selecting appropriate merchandise based on their needs and preferences.
- Trained new employees on proper stocking techniques, back room organization and safety protocols.
- Monitored expiration dates on food products and removed outdated items from shelves accordingly.
- Complied with all local health codes and sanitation regulations when handling food products.
- Ensured merchandise was properly labeled, priced and displayed in accordance with store standards.
- Conducted regular cycle counts to maintain inventory accuracy levels within company standards.
- Participated in weekly team meetings to discuss operational updates and new initiatives.
- Maintained inventory accuracy by restocking shelves, organizing stockroom and verifying product quantities.
- Provided customer service by assisting with locating items, answering inquiries, and resolving customer issues.
- Underwent different types of training for different outlets & machinery.
- Provided guidance and assistance to junior staff members while upholding company values and standards.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Read orders to verify attributes and quantities of merchandise.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Stamped price tags on merchandise, referring to official price lists.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Issued supplies, materials and products to team members based on information from requisitions.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05-2021
Skills
- Know how to communicate
- Good at conflict resolution
- Cleanly
- Quick learner
- Understanding
- Works well under pressure
- Punctual
- Excellent at customer service
Timeline
Retail & Attractions Pack Member
Great Wolf Lodge
10.2022 - 09.2023
High School Diploma -
Shadow Mountain High School