ELIJAH MENDEZ
MODESTO,CA
Summary
Seeking a part time career opportunity where my skills and experience will be an asset to my employer, and where there is high potential for job advancement.
Offering friendly and approachable demeanor with passion for delivering outstanding guest service and readiness to learn. Brings strong ability to quickly adapt to new tasks and environments, effectively managing guest interactions and operational responsibilities. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Personable and dedicated individual with excellent communication skills and positive attitude. Possessing solid understanding of guest service principles and adept at handling operational tasks. Committed to creating memorable guest experiences and maintaining high-energy environment.
Overview
4
4
years of professional experience
Work History
Attractions Cast Member (Disney College Program)
Walt Disney World Resort
Lake Buena Vista, FL
08.2025 - Current
- Delivered exceptional guest service by engaging visitors and addressing inquiries promptly.
- Facilitated attraction operations, ensuring safety protocols were consistently followed by team members.
- Assisted in training new cast members on operational procedures and performance expectations.
- Monitored ride systems for functionality, reporting issues to maintenance for timely resolution.
- Collaborated with team members to enhance guest experiences through creative problem-solving strategies.
- Implemented efficient workflows that streamlined daily operations and improved overall guest satisfaction rates.
- Conducted regular inspections of attractions, maintaining cleanliness and adherence to health standards.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Night Auditor
Night Auditor Hampton by Hilton
Salida/modesto, Ca
11.2024 - 05.2025
- Worked the front desk at the hotel at night from 10pm to 6 am, made coffee and processed credit cards for reservations on the next day. Worked with guest to make their stay better then how they were doing.
Food and beverage
Disney college program
02.2024 - 08.2024
- Made food and did closing procedures of cleaning and stocking. Also did drink orders and mopped and swept floors and bussed tables when needed.
Selector (Cold-end)
Owens Brockway Glass
Tracy, Ca
06.2022 - 02.2023
- Monitor wine bottle production through conveyor systems in a warehouse setting. Ensure wine bottle proper distribution from Hot End Lehr to Palletizer.
Baker/Customer Service
Crumble
Modesto, Ca
04.2022 - 06.2022
- Bake diverse types of cookies and package when the cookies were finished. Process orders from customers and complete sale of product.
Education
Bachelor of Science - Video Game Design
University of Silicon Valley
San Jose, Ca08-2026
High School Diploma - undefined
East Union High School
Manteca, Ca05-2021
Skills
- Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment, Verbal and written communication skills necessary to communicate with immediate management
- Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while keeping a high attention to detail and accuracy to achieve daily assignments and goals
- Ability to expect and find problems and use sound judgment to develop effective and efficient solutions
- Exceptional communication
- Safety awareness
- Queue management
- Cash handling experience
- Strong problem solving
- Strong work ethic
- Flexible schedule
- Conflict management
- Performance under pressure
Timeline
Attractions Cast Member (Disney College Program)
Walt Disney World Resort
08.2025 - Current
Night Auditor
Night Auditor Hampton by Hilton
11.2024 - 05.2025
Food and beverage
Disney college program
02.2024 - 08.2024
Selector (Cold-end)
Owens Brockway Glass
06.2022 - 02.2023
Baker/Customer Service
Crumble
04.2022 - 06.2022
High School Diploma - undefined
East Union High School
Bachelor of Science - Video Game Design
University of Silicon Valley