Dillon Gaasbeck
Celina
Summary
Dynamic Revenue Operations professional with a proven track record excelling in Salesforce & Salesloft administration and process optimization. Expert in data integration and stakeholder engagement, driving significant improvements in operational efficiency. Recognized for leadership in automating workflows and enhancing team performance, ensuring accountability and standardization across systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Revenue Systems Administrator
Salesloft
08.2022 - 05.2025
- Directed internal Salesloft instance management to support sales operations effectively.
- Administered integration of tools with Salesloft and SFDC, improving data flow and accuracy.
- Completed SFDC admin responsibilities, such as report generation, dashboard setup, and automation edits.
- Partnered with sales leaders and customer success teams to analyze and address process inefficiencies.
- Established a governance framework for internal Salesloft use to ensure accountability and standardization.
- Maintained equipment to facilitate operations and reduce workflow interruptions.
- Conducted regular meetings with stakeholders to discuss project updates and provide status reports.
Revenue Operations Manager
Thryv
Dallas
04.2020 - 07.2022
- Managed systems and tools for SaaS organization to optimize operational efficiency.
- Automated lead flow, account assignment, and nurturing processes to enhance productivity.
- Assisted in developing and refining SFDC workflow for sales teams.
- Fostered relationships with sales leadership and cross-functional teams to facilitate collaboration.
- Assessed and recommended tools and systems to improve data quality and reporting accuracy.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Customer Success Manager
Thryv
12.2019 - 04.2020
- Cultivated relationships with current clients to enhance retention and loyalty.
- Managed accounts to maximize monetization opportunities within existing client base.
- Trained customers on product features and best practices, enhancing their overall experience.
- Managed crisis situations, ensuring minimal impact on customer satisfaction and loyalty.
- Provided customer onboarding and training to ensure successful product adoption.
Thryv Business Advisor
Thryv
09.2018 - 12.2019
- New business acquisition within ‘Thryv Town’
- Team leader in product knowledge, systems and processes
- Multiple 6 Pack contest winner-New Business Acquisition Contest
- Chosen by Leadership & Sales Training to complete training for sales process and product knowledge
Business Advisor- Lead Converter
Thryv
04.2017 - 10.2018
- Converting prospects into Thryv subscribers in a high-volume environment
- Led team in productivity
- Assisting in creation of reporting and analytics of new channel
- Chosen by Leadership and Sales Training to help define training processes and standards for channel
Education
MBA - Leadership
Adams State University
Alamosa, CO05.2018
BA - Sport Management
Adams State University
Alamosa, CO08.2016
Skills
- Salesloft and Salesforce administration
- Data integration and reporting
- Process optimization strategies
- Governance frameworks
- Project management methodologies
- Stakeholder engagement techniques
- Team leadership skills
- Workflow automation solutions
- Report generation expertise
References
- Sean Brocklebank, Director of Strategic Account Management, 404-444-0015
- Krystal Zimmerman, AVP Software Sales, 940-999-0105
- Blake Edwards, Sr Manager Revenue Operations & Enablement, 816-714-6667
Certification
- Salesloft Admin
- ChiliPiper Admin
- LeanData Admin
- Intercom Admin
- Drift Admin
- G2 Admin
- 6Sense Admin
Timeline
Senior Revenue Systems Administrator
Salesloft
08.2022 - 05.2025
Revenue Operations Manager
Thryv
04.2020 - 07.2022
Customer Success Manager
Thryv
12.2019 - 04.2020
Thryv Business Advisor
Thryv
09.2018 - 12.2019
Business Advisor- Lead Converter
Thryv
04.2017 - 10.2018
MBA - Leadership
Adams State University
BA - Sport Management
Adams State University
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