Dillon Gann
Hixson,TN
Summary
Dynamic and results-oriented professional with a proven track record at Northwestern Mutual and Buckeye Partners. Excelled in building client relationships and leading teams to enhance product quality and safety. Skilled in data analysis and critical thinking, achieving significant project efficiencies. Demonstrates exceptional organizational skills and a commitment to customer service excellence.
Overview
9
9
years of professional experience
Work History
Financial Representative
Northwestern Mutual
08.2023 - Current
- Met with customers to assess needs, financial status, and eligibility.
- Built strong relationships with clients through transparent communication and trust-building activities.
- Conducted thorough risk assessments, minimizing potential losses for clients and the firm.
- Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity.
- Worked closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
Senior Operator
Buckeye Partners
08.2015 - 08.2023
- Specializing in the overall product quality, and environmental health/safety, of petroleum gasses and diesel fuels.
- Analyzed metrics to measure product performance and consumer product forecasting.
- Directed planning and budgeting efforts.
- Developed product documentation to communicate upcoming features and products to internal teams/inventory owners.
- Oversight of high risk, life critical, operations involving various contractors and crew members.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Reduced project downtime with quality product inspections.
Education
Bachelor of Science - Marketing Management And Research
The University of Tennessee - Chattanooga
Chattanooga, TNSkills
- Customer Service
- Relationship Building
- Critical Thinking
- Team Leadership
- Data Analysis
- Problem-Solving
- Self Motivated
- Reliability
- Organizational Skills
- Microsoft Office
Accomplishments
- Granum Fast Start Recipient
- Member of Southeast Safety Advisement Committee
- One Magellan Award recipient
- Shamrock Award Recipient
- High School Football Captain
Timeline
Financial Representative
Northwestern Mutual
08.2023 - Current
Senior Operator
Buckeye Partners
08.2015 - 08.2023
Bachelor of Science - Marketing Management And Research
The University of Tennessee - Chattanooga