Dillon Harrington
Kannapolis,NC
Summary
Dynamic sales and operations professional with a proven track record at Capstone Logistics, excelling in team leadership and training. Skilled in warehouse operations and customer service, I effectively implemented process improvements, enhancing efficiency and safety. Adept at mechanical diagnostics, I thrive in fast-paced environments, driving results and fostering strong team collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Ace Roofing LLC
Davidson, NC
04.2025 - Current
- Engaged customers to understand their needs and recommend suitable products.
- Collaborated with team members to achieve daily sales goals and customer satisfaction.
- Resolved customer inquiries and concerns promptly to maintain positive relationships.
- Helped customers find specific products, answered questions, and offered product advice.
Shift Lead
Capstone Logistics, LLC
Charlotte, NC
03.2023 - Current
- Responsible for running the 1st shift receiving operation alongside the site manager.
- Assisted with interviews, orientations, and training as well.
- Supervised daily warehouse operations and ensured compliance with safety standards.
- Coordinated team schedules to optimize workflow and meet production deadlines.
- Trained new employees on equipment use and warehouse procedures.
- Implemented process improvements to enhance operational efficiency in the warehouse.
- Prioritized tasks and delegated responsibilities to team members effectively.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Trainer
Capstone Logistics, LLC
Salisbury, NC
12.2022 - 03.2023
- Trained new hires on safety protocols and warehouse procedures.
- Conducted hands-on training sessions for equipment operation and safety standards.
- Monitored trainee progress and provided constructive feedback for improvement.
- Coordinated with management to identify training needs based on operational gaps.
Shift Leader
Capstone Logistics, LLC
Butner, NC
01.2021 - 12.2022
- I ran the receiving operation Sunday-Thursday working from 3:00PM to finish which was normally around 2AM overseeing 25+ associates.
- Trained and mentored staff on proper handling and storage of goods.
- Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
- Implemented safety protocols to minimize workplace accidents and hazards.
- Collaborated with team members to improve operational efficiency and productivity.
PT Clerk
QuikTrip
Kannapolis, NC
04.2019 - 09.2020
- Assisted in data entry and record-keeping using office software tools.
- Managed daily clerical tasks to ensure smooth office operations.
- Organized and maintained filing systems for easy access to documents.
- Communicated with clients and vendors, handling inquiries professionally.
Skills
- Mechanical knowledge
- Automotive diagnostics
- Storm damage inspection
- Apex administration system
- Manual transmission expertise
- Warehouse operations
- Training and development
- Communication skills
- Oil change procedures
- Microsoft Excel proficiency
- Load and unload operations
- Mechanic experience
- Materials handling expertise
- Supervisory experience
- Microsoft Word proficiency
- Time management strategies
- Organizational skills
- Commercial driving experience
- Field service operations
- Reach truck operation
- Sales techniques
- GPS navigation skills
- Warehouse distribution management
- electric pallet jack operation
- Heavy lifting capabilities
- Leadership abilities
- Customer service excellence
- Computer operation skills
- automotive vehicle maintenance
- delivery driver experience
- Microsoft PowerPoint proficiency
- Computer literacy skills
- Shift management expertise
- Forklift operation skills
Certification
- Driver's License
- Electric Pallet Jack Certification
- Forklift Certification
- Non-CDL Class C
- Pallet Jack Certification
Additional Information - Contacts
980-335-7430, harringtond115@yahoo.com
Timeline
Sales Representative
Ace Roofing LLC
04.2025 - Current
Shift Lead
Capstone Logistics, LLC
03.2023 - Current
Trainer
Capstone Logistics, LLC
12.2022 - 03.2023
Shift Leader
Capstone Logistics, LLC
01.2021 - 12.2022
PT Clerk
QuikTrip
04.2019 - 09.2020