Summary
Overview
Work History
Skills
Certification
Additional Information - Contacts
Timeline
Generic

Dillon Harrington

Kannapolis,NC

Summary

Dynamic sales and operations professional with a proven track record at Capstone Logistics, excelling in team leadership and training. Skilled in warehouse operations and customer service, I effectively implemented process improvements, enhancing efficiency and safety. Adept at mechanical diagnostics, I thrive in fast-paced environments, driving results and fostering strong team collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

Ace Roofing LLC
Davidson, NC
04.2025 - Current
  • Engaged customers to understand their needs and recommend suitable products.

  • Collaborated with team members to achieve daily sales goals and customer satisfaction.
  • Resolved customer inquiries and concerns promptly to maintain positive relationships.
  • Helped customers find specific products, answered questions, and offered product advice.

Shift Lead

Capstone Logistics, LLC
Charlotte, NC
03.2023 - Current
  • Responsible for running the 1st shift receiving operation alongside the site manager.
  • Assisted with interviews, orientations, and training as well.
  • Supervised daily warehouse operations and ensured compliance with safety standards.
  • Coordinated team schedules to optimize workflow and meet production deadlines.
  • Trained new employees on equipment use and warehouse procedures.
  • Implemented process improvements to enhance operational efficiency in the warehouse.
  • Prioritized tasks and delegated responsibilities to team members effectively.
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.

Trainer

Capstone Logistics, LLC
Salisbury, NC
12.2022 - 03.2023
  • Trained new hires on safety protocols and warehouse procedures.
  • Conducted hands-on training sessions for equipment operation and safety standards.
  • Monitored trainee progress and provided constructive feedback for improvement.
  • Coordinated with management to identify training needs based on operational gaps.

Shift Leader

Capstone Logistics, LLC
Butner, NC
01.2021 - 12.2022
  • I ran the receiving operation Sunday-Thursday working from 3:00PM to finish which was normally around 2AM overseeing 25+ associates.
  • Trained and mentored staff on proper handling and storage of goods.
  • Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
  • Implemented safety protocols to minimize workplace accidents and hazards.
  • Collaborated with team members to improve operational efficiency and productivity.

PT Clerk

QuikTrip
Kannapolis, NC
04.2019 - 09.2020
  • Assisted in data entry and record-keeping using office software tools.
  • Managed daily clerical tasks to ensure smooth office operations.
  • Organized and maintained filing systems for easy access to documents.
  • Communicated with clients and vendors, handling inquiries professionally.

Skills

  • Mechanical knowledge
  • Automotive diagnostics
  • Storm damage inspection
  • Apex administration system
  • Manual transmission expertise
  • Warehouse operations
  • Training and development
  • Communication skills
  • Oil change procedures
  • Microsoft Excel proficiency
  • Load and unload operations
  • Mechanic experience
  • Materials handling expertise
  • Supervisory experience
  • Microsoft Word proficiency
  • Time management strategies
  • Organizational skills
  • Commercial driving experience
  • Field service operations
  • Reach truck operation
  • Sales techniques
  • GPS navigation skills
  • Warehouse distribution management
  • electric pallet jack operation
  • Heavy lifting capabilities
  • Leadership abilities
  • Customer service excellence
  • Computer operation skills
  • automotive vehicle maintenance
  • delivery driver experience
  • Microsoft PowerPoint proficiency
  • Computer literacy skills
  • Shift management expertise
  • Forklift operation skills

Certification

  • Driver's License
  • Electric Pallet Jack Certification
  • Forklift Certification
  • Non-CDL Class C
  • Pallet Jack Certification

Additional Information - Contacts

980-335-7430, harringtond115@yahoo.com

Timeline

Sales Representative

Ace Roofing LLC
04.2025 - Current

Shift Lead

Capstone Logistics, LLC
03.2023 - Current

Trainer

Capstone Logistics, LLC
12.2022 - 03.2023

Shift Leader

Capstone Logistics, LLC
01.2021 - 12.2022

PT Clerk

QuikTrip
04.2019 - 09.2020
Dillon Harrington