Dillon Kummer
Spokane,Washington
Summary
Dynamic and results-oriented professional with a proven track record in enhancing delivery efficiency and optimizing inventory management at companies like Amazon and Chick-fil-A. Demonstrates exceptional time management and customer service skills, significantly improving order fulfillment rates and customer loyalty. Expert in GPS route planning and fostering teamwork, consistently achieving and surpassing performance targets.
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Bolanta
05.2024 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Night Stocker
Safeway
03.2024 - 05.2024
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Inventory Manager
Chick-fil-A
02.2022 - 03.2024
- Created and updated regular inventory reports and records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
Loader and Unloader
UPS
07.2015 - 12.2017
- Received and loaded orders and inspected and maintained warehouse machines.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Consistently met performance targets by prioritizing high-priority shipments for faster turnaround times.
- Optimized space utilization within storage areas, creating a more organized work environment for increased productivity.
Farm Hand
Heritage Arabian Farm
04.2009 - 08.2015
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Carried out daily farm tasks such as feeding animals and cleaning stalls to ensure animal health and welfare.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
Customer Service Representative
Pizza Hut
10.2014 - 04.2015
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Garden Center Associate
Ace Hardware
04.2013 - 09.2013
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Coordinated with other departments to ensure smooth transactions between different areas of the store.
- Increased repeat business through friendly interactions that fostered trust in our expertise.
- Boosted sales through effective merchandising and attractive displays of garden center products.
Education
High School Diploma -
On Track Academy
Spokane, WA05-2015
Skills
- Time management
- Positive attitude
- Teamwork and collaboration
- Customer service
- Heavy lifting
- Punctual and reliable
- Complex Problem-solving
- Attention to detail
- Dispatch communication
- GPS and route planning
- Valid Driver's license
Timeline
Delivery Driver
Bolanta
05.2024 - 01.2025
Night Stocker
Safeway
03.2024 - 05.2024
Inventory Manager
Chick-fil-A
02.2022 - 03.2024
Loader and Unloader
UPS
07.2015 - 12.2017
Customer Service Representative
Pizza Hut
10.2014 - 04.2015
Garden Center Associate
Ace Hardware
04.2013 - 09.2013
Farm Hand
Heritage Arabian Farm
04.2009 - 08.2015
High School Diploma -
On Track Academy
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