Dillon Lambert
North Mankato
Summary
Dedicated and passionate professional seeking new opportunities in Alabama or Remote following relocation for my partners Army Aviation training. Possesses one year of experience as a 911 Dispatcher, consistently demonstrating strong communication and problem-solving skills while maintaining an impeccable record of conduct. Additionally, seven years of service as a Sergeant in the Minnesota Army National Guard provided valuable leadership experience, effectively guiding teams to achieve shared objectives. Committed to leveraging these skills in a dynamic role that values teamwork and resilience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Le Sueur County Sheriff's Office
Le Center, MN
02.2025 - Current
- Managed emergency calls, prioritizing incidents to ensure rapid response and resource allocation.
- Coordinated communication between dispatchers, law enforcement, and emergency services for efficient operations.
- Utilized CAD systems to track unit locations and status updates during high-pressure situations.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Experience with Portals, Motorola Vesta 911, CAD, RapidDeploy.
Signal System Support Specialist
US Army, Minnesota National Guard
Saint Paul, MN
09.2018 - Current
- My primary duties for my job in the military are mainly; Supervises, plans and executes the installation, operation, and maintenance of all signal support systems to include local area and wide area networks and routers; responsible for network integration using radio, wire, satellite and battlefield automated systems; directs unit signal training and provides technical advice and assistance; develops and executes communications security management policies and guidelines within the Battalion.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Maintained accurate documentation on all systems, ensuring ease of access and reference for troubleshooting purposes.
- Currently an E5/Sergeant for a communications section within an Aviation Unit. Also my units Master Driver, handling training and licensing for approximately 80-100 soldiers.
- Medals Received: Army Commendation Medal Overseas, Army Achievement Medal
Radio Frequency Technician
Landis +Gyr
Rosemount, MN
11.2022 - 04.2023
- Optimized transmitter power levels through careful monitoring, improving overall system performance while minimizing energy consumption.
- Reduced downtime for clients by promptly addressing connectivity issues and restoring services.
- Communicated effectively with team members on project statuses through regular meetings and updates.
- Installed microwave communication links between sites, enabling seamless data transfer across long distances.
Direct Support Professional
REM Hennepin, Bloomington
09.2021 - 01.2021
- My job responsibilities were to administer medications as well as every-day health care for disabled adults, as well as children
- Typically I worked alone with 4 clients, occasionally there was another staff member present.
Direct Support Professional
REM Heartland, North Mankato
01.2017 - 09.2019
- My job responsibilities were to administer medications as well as every-day health care for disabled adults, as well as children
- I worked with 3 other staff members, planning out events, and at home learning.
Education
High School Diploma -
Mankato West High School
North Mankato, Minnesota06.2015
Skills
- Friendly and Outgoing Attitude
- Multitasking Skills
- Excellent Customer Service Skills
- Excellent Work Ethic
- Honesty and Integrity
- Motivated Attitude
- Teamwork Skills
- Printer setup
- Maintenance Scheduling
- Software Updates
- Train-the-Trainer
- Lesson Planning
- Works Well Under Pressure
- Critical thinking
- Computer skills
- Active listening
- Decision-making
- Problem-solving
- Information gathering
- Computer-aided dispatching
Certification
- Distributed Leaders Course(ARMY)
- Combat Life Saver(ARMY)
- Licensing Instructor/ Licensing Examiner(ARMY)
Timeline
911 Dispatcher
Le Sueur County Sheriff's Office
02.2025 - Current
Radio Frequency Technician
Landis +Gyr
11.2022 - 04.2023
Direct Support Professional
REM Hennepin, Bloomington
09.2021 - 01.2021
Signal System Support Specialist
US Army, Minnesota National Guard
09.2018 - Current
Direct Support Professional
REM Heartland, North Mankato
01.2017 - 09.2019
High School Diploma -
Mankato West High School