Dillon Murphy
Ames
Summary
Dedicated professional with a strong focus on customer service and safety compliance. Proven ability in event management and conflict resolution, ensuring a secure and welcoming environment for all visitors. Results-driven individual with hands-on experience in event management and crowd control. Skilled in effective communication and team collaboration, contributing to a safe and enjoyable atmosphere for park visitors and event attendees. Detail-oriented professional known for ensuring safety compliance and effective communication. Experience in monitoring activities and addressing visitor needs, ready to enhance security and service excellence in dynamic environments.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Security
Aragon Balroom
Chicago
05.2025 - Current
- Ensured compliance with applicable regulations concerning security protocols.
- Worked on crowd control and security checkpoints.
- Investigated security breaches, incidents, and suspicious activities.
Park Attendant
Pioneer Park
Niles
04.2025 - 08.2025
- Maintained cleanliness of park grounds, restrooms, and picnic areas.
- Monitored park activities to ensure visitor safety and compliance with rules.
- Set up and took down equipment for events and recreational activities.
- Provided customer service by addressing visitor inquiries and concerns.
- Conducted routine inspections of park facilities to identify maintenance needs.
- Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
Busser
Mia Francescas
Elmhurst
01.2024 - 05.2024
- Cleared tables and reset dining areas for efficient service.
- Assisted servers by delivering food and beverages promptly.
- Maintained cleanliness of dining room, restrooms, and entryway.
- Managed trash disposal and recycling to uphold restaurant standards.
- Supported team members during busy shifts to enhance workflow.
- Communicated effectively with guests to address needs or concerns.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
Education
High School Diploma -
Notre Dame College Prep
Niles, IL05-2025
Skills
- Customer service
- Event management
- Conflict resolution
- Safety compliance
- Team collaboration
- Grounds maintenance
- Security awareness
- Effective communication
- General security
Certification
BLS Certification
Accomplishments
Highschool Football Team Captain
References
References available upon request.
Timeline
Security
Aragon Balroom
05.2025 - Current
Park Attendant
Pioneer Park
04.2025 - 08.2025
Busser
Mia Francescas
01.2024 - 05.2024
High School Diploma -
Notre Dame College Prep