Dillon Parker
Jersey City,NJ
Summary
Professionally trained and certified security officer seeking to utilize my trained attention to detail and dedication to maintaining a safe and secured environment. Considered hardworking, ethical and detail-oriented. Excellent verbal and written communicator with strong background in cultivating positive relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Security
CSC Security
05.2024 - Current
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Collaborated with local law enforcement agencies to ensure seamless coordination in case of emergencies or criminal activities.
Event Management Team Member
Various Gig Employers (Gigsmart, PeopleReady etc.)
07.2023 - 05.2024
- Delighted guests with exceptional service based on anticipating needs and delivering seamless experiences.
- Monitored event attendees for needs, problem behaviors and emergency requirements and reported concerns to supervisors.
- Collected tickets or scanned badges at entry points to verify attendee access levels.
- Facilitated smooth transitions between event segments by coordinating staff members' tasks efficiently.
- Identified security issues by monitoring entrances and patrolling event grounds.
- Maintained open communication with security personnel regarding any incidents or suspicious activity observed.
Restaurant/Event Server
Amanda's Restaurant
03.2021 - 06.2023
- Attentively took orders and communicated with customers and fellow staff to be able to make the appropriate suggestions and accommodations when necessary.
- Demonstrated my ability to handle sudden rushes of customers, requiring that I think on my feet and effectively correspond with my team to maintain smooth service.
- Participated in pre-event team meetings to discuss event details, such as menu items, guest count, timelines, etc.
- Greeted guests upon arrival and escorted them to their designated seating areas.
- Provided exceptional customer service through friendly interactions with guests during events.
Education
High School Diploma -
William L Dickinson High School
Jersey City, NJ01-2013
Skills
- Excellent observation skills
- Strong communication abilities
- Knowledge of security operations and procedures
- Ability to handle emergency situations calmly and effectively
- Guest management experience
- Proficient in peaceful conflict resolution
Certification
NJ SORA Security Officer License
Timeline
Field Security
CSC Security
05.2024 - Current
Event Management Team Member
Various Gig Employers (Gigsmart, PeopleReady etc.)
07.2023 - 05.2024
Restaurant/Event Server
Amanda's Restaurant
03.2021 - 06.2023
High School Diploma -
William L Dickinson High School
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