Summary
Overview
Work History
Education
Skills
Security Clearance
Professional Skills & Training
Timeline
Generic

Jordan Miles

Springfield,VA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administration position. Actively holding security clearance.

Overview

4
4
years of professional experience

Work History

Unarmed Security Officer

PAE
McLean, VA
11.2021 - Current
  • Obtained and held top secret level security clearance
  • Withheld building security by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Effectively notated and reported day-to-day actions and events.
  • Communicated with security team and building supervisors using two-way radios, and other technological devices.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

Relief Manager

Public Storage
Fairfax, VA
03.2021 - 09.2021
  • Monitored working environment, making sure it was always safe, positive setting for all employees.
  • Provided constructive feedback to workers, which improved morale and boosted efficiency.
  • Answered customer questions via call and in person and provided immediate assistance to deliver exemplary service.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled customer complaints promptly and appropriately, calling in repairmen and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs to identify required repairs and maintenance.
  • Introduced prospective renters to types of storage units available and performed tours of premises.


Shift Lead

Lolli And Pops
Fairfax, VA
03.2019 - 03.2021
  • Completed store opening and closing procedures.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

High School Diploma -

South County High School
Lorton, VA
06.2019

Skills

  • Detailed Activity Logs
  • Innovative
  • Collaboration Skills
  • Leadership Skills
  • Excellent Observation Skills
  • Customer Service
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Property Management
  • Complaint Investigation
  • Information Confidentiality
  • Issue and Conflict Resolution

Security Clearance

  • Top secret level clearance (November 2021-present)

Professional Skills & Training


  • Microsoft Word, Excel, Powerpoint, Google Docs
  • Counterpoint

Timeline

Unarmed Security Officer

PAE
11.2021 - Current

Relief Manager

Public Storage
03.2021 - 09.2021

Shift Lead

Lolli And Pops
03.2019 - 03.2021

High School Diploma -

South County High School

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Jordan Miles