Dillon Perez
Chattanooga,TN
Summary
Motivated individual with strong communication, teamwork, and problem-solving skills. Brings reliability, initiative, and a positive attitude to new challenges. Eager to support team objectives and contribute to a collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Steak N Shake
Chattanooga, TN
07.2025 - Current
- Supported inventory management by restocking supplies and monitoring product freshness daily.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Successfully completing orders within a 1 minute 40 second average.
Crew Member
Krystal
Chattanooga, TN
03.2024 - 06.2025
- Operated kitchen equipment to prepare and cook menu items efficiently.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Collaborated with team members to streamline food preparation processes during peak hours.
- Executed cash handling procedures accurately during transactions at the register.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Reliably fulfilling orders with an average time of less than 2 minutes per order.
Team Member
McDonald's
Chattanooga, TN
02.2023 - 10.2023
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Provided efficient customer service by taking orders accurately and responding to inquiries promptly.
- Operated kitchen equipment, including grills and fryers, while adhering to food preparation procedures.
- Assisted in training new staff on operational processes and customer service best practices.
- Processed transactions using point-of-sale systems, ensuring accurate cash handling and reporting.
- Engaged with customers to create a welcoming environment, fostering positive dining experiences.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Taking 40+ orders per hour at a fast pace while keeping mistakes at a minimum.
Education
High School Diploma -
Brainerd High School
Chattanooga, TN05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cash handling
- Flexible schedule
- Computer skills
- Organizing work stations
- Complex Problem-solving
- Task prioritization
Certification
- OSHA 10 Training - East Ridge High (2022-2023)
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Steak N Shake
07.2025 - Current
Crew Member
Krystal
03.2024 - 06.2025
Team Member
McDonald's
02.2023 - 10.2023
High School Diploma -
Brainerd High School