Dillon Raines
Harriman,TN
Overview
5
5
years of professional experience
Work History
HVAC Technician
Cooks Mechanical Services (CMS)
06.2022 - 10.2023
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
Delivery Driver/Shift Leader
Pizza Hut
01.2020 - 06.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Deli Clerk
Food City
04.2019 - 04.2020
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Education
HVAC 2 Year - HVAC Installation And Repair/ Refrigeration
Tennessee College of Applied Technology-Knoxville
Knoxville, TN08.2022
Certified Personal Trainer -
ISSA
Knoxville, TN02.2023
Skills
- Recovering and Recycling
- Diagnostic Techniques
- Package and Split Systems
- Technical Troubleshooting
- Strategic Planning
- Business Development
- Marketing
- Client Coaching
- Service Marketing
- Fitness Instruction
- Personal Training and Coaching
- Client Communication
Timeline
HVAC Technician
Cooks Mechanical Services (CMS)
06.2022 - 10.2023
Delivery Driver/Shift Leader
Pizza Hut
01.2020 - 06.2022
Deli Clerk
Food City
04.2019 - 04.2020
HVAC 2 Year - HVAC Installation And Repair/ Refrigeration
Tennessee College of Applied Technology-Knoxville
Certified Personal Trainer -
ISSA
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