Dillon Rivers
Hybrid Cloud Consultant
Secaucus,NJ
Summary
An analytical and critical thinking Hybrid Cloud consultant for IBM's Buffalo Innovation Center, committed to optimizing systems performances to reduce operational costs and streamline workflows. Experienced with Artificial Intelligence and Data Analytics, to problem solve and create solutions Appalachian State University graduate (BSBA) with a focus in Bachelor of Science in Business Administration majoring in Computer Information Systems.Organized and dependable in managing multiple priorities with a positive outlook.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
7
7
Certificates
Work History
Hybrid Cloud Consultant, Consultant Innovation Ctr
IBM
Buffalo, United States
06.2022 - Current
- Delivered outstanding consulting services to the South Carolina Medicaid System, managing and administrating access to PHI data while upholding HIPPA compliance.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Worked on numerous deliverables for IBM's Core Operations and Batch teams ensuring successful deployments.
- Utilize Linux to deploy security and application updates using batch script files.
- Knowledgeable of IBM's Curam Social Program Management Platform built for the State of South Carolina.
- Executed Secure File Transfer Protocol (SFTP) through FileZilla to transfer PHI script files into Enterprise Service Bus (ESB). Then ran thus script files using Linux.
- Enabling and provisioning access to designated roles for client and IBM users as a IT Administrator.
Associate Consultant
Camelot 3PL Software
Charlotte, NC
06.2021 - 07.2021
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Compiled research data and gave professional feedback highlighting finds and recommended optimizations.
- Consulted with clients to align future software development with customer priorities.
- Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
Education
Bachelor of Science in Business Administration - Computer Information Systems
Appalachian State University
Boone, NC 08.2019 - 05.2022
Associate of Arts - Economics
Bergen Community College
Paramus, NJ 09.2014 - 05.2019
Skills
Technical: Red Hat Enterprise Linux, C , Python Anaconda, HTML, SQL,NLP, Packet Tracer, Wireshark, Soap UI, FileZilla, Curam, Cloud-based solutions (AWS and Azure), GitHub, SFTP, MS Office 365
Project Management: Agile and Waterfall Methodology , Jira, Confluence, governance processes, change management, process management, problem management
Managerial: Client engagement, leadership,, collaboration, requirements gathering, planning and planning, execution, communication skills, emotional intelligence strategic thinking, active listening
Certification
AWS Academy Graduate - AWS Academy Cloud Foundations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Azure Certification in progress
08-2024
Scaled Agile Certification
05-2024
Enterprise Design Thinking Practitioner
07-2023
IBM Garage Essentials
07-2022
Hybrid Cloud Consultant, Consultant Innovation Ctr
IBM
06.2022 - Current
Associate Consultant
Camelot 3PL Software
06.2021 - 07.2021
Bachelor of Science in Business Administration - Computer Information Systems
Appalachian State University
08.2019 - 05.2022
Associate of Arts - Economics
Bergen Community College
09.2014 - 05.2019