Dillon Suarez
Lebanon,PA
Summary
A dedicated worker always looking for the next challenge to take on.
Expertly meets new challenges with attention to detail and team spirit. Brings strong people skills to customer interactions. Honest, hardworking demeanor paired with accurate money-counting.
Overview
5
5
years of professional experience
Work History
Head Teller
Lebanon Federal Credit Union
Jonestown , PA
11.2023 - Current
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Cross-sold bank products and services to customers.
Member Service Specialist II
Lebanon Federal Credit Union
Lebanon, Pennsylvania
04.2023 - 11.2023
- Opened new checking, savings and lines of credit for customer accounts.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Verified client financial information to determine creditworthiness and loan eligibility.
Loan Processor
Lebanon Federal Credit Union
Lebanon, Pennsylvania
03.2021 - 04.2023
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Inspected loan package documentation to spot suspicious or fraudulent documentation.
- Filed completed packages quickly and efficiently.
Call Center Representative
Lebanon Federal Credit Union
Lebanon, Pennsylvania
04.2019 - 03.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Teller
Lebanon Federal Credit Union
Lebanon, Pennsylvania
10.2018 - 05.2019
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Associate of Applied Science - General Studies / Hospitality Management
Harrisburg Area Community College
Harrisburg, PA08.2020
Skills
- Task Prioritization
- Account Services
- Problem Solving
- Interpersonal Communication
Timeline
Head Teller
Lebanon Federal Credit Union
11.2023 - Current
Member Service Specialist II
Lebanon Federal Credit Union
04.2023 - 11.2023
Loan Processor
Lebanon Federal Credit Union
03.2021 - 04.2023
Call Center Representative
Lebanon Federal Credit Union
04.2019 - 03.2021
Teller
Lebanon Federal Credit Union
10.2018 - 05.2019
Associate of Applied Science - General Studies / Hospitality Management
Harrisburg Area Community College
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