Summary
Overview
Work History
Skills
Timeline
Generic

Dillon Torchia

Lake Orion

Summary

Skilled Owner/Handyman from North State Home Improvement, adept in small business operations and customer relations, significantly enhanced client satisfaction through efficient project management and exceptional service. Demonstrated expertise in home repairs and improvements, alongside strong verbal communication, fostering lasting client relationships.

Positive and resourceful, bringing practical problem-solving abilities and keen eye for detail. Well-versed in carpentry and repair tasks, able to handle tools effectively and perform minor electrical and plumbing work. Committed to delivering quality work and ensuring customer satisfaction.

Overview

15
15
years of professional experience

Work History

Owner/ Handyman

North State Home Improvement
05.2018 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Completed repair jobs to restore functionality to electric and plumbing systems.

Handyman

Davis Home Improvements
05.2015 - 05.2018

Handyman

Basement to Roof Home Maintenance
05.2010 - 07.2015

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Business management

Timeline

Owner/ Handyman

North State Home Improvement
05.2018 - Current

Handyman

Davis Home Improvements
05.2015 - 05.2018

Handyman

Basement to Roof Home Maintenance
05.2010 - 07.2015

Similar Profiles

CREATE PROFILE
Dillon Torchia