Sam Palazzolo
Grenada
Summary
Dynamic small business owner with over 15 years experience of extensive experience in HVAC ,small engine repair and much, much more! Proven track record in engine diagnostics and exceptional customer service, enhancing client satisfaction and loyalty. Successfully managed operations, ensuring quality and efficiency while expanding clientele through effective communication and problem-solving skills. Committed to delivering high-quality results in every project. A multi-skilled self-employed handyman with over 10 years experience delivering painting, construction, mechanical & HVAC services for residential and light-commercial clients. Skills include diagnostics, great troubleshooting skills for all aspects and preventive maintenance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Self Employed Handyman/Small Business Owner
Self Employed HVAC
03.1989 - Current
- Provided comprehensive HVAC maintenance and repair services for residential and commercial clients.
- Diagnosed and resolved complex heating, ventilation, and air conditioning issues efficiently.
- Installed and calibrated HVAC systems to optimize energy efficiency and performance.
- Conducted routine inspections to ensure compliance with safety standards and regulations.
- Developed customized solutions to meet unique client needs, enhancing service satisfaction.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Executed tasks within time and budget constraints.
- Installed and maintained plumbing and HVAC systems.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Replaced worn or broken parts on machines and equipment.
- Repaired and replaced pumps, valves and motors.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Small Engine Mechanic
Self Employed
10.1990 - Current
- Diagnosed and repaired small engine issues, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on various small engines, extending their lifespan and reliability.
- Managed inventory of tools and parts, maintaining efficient workflow and minimizing downtime.
- Trained apprentices in repair techniques and safety protocols to enhance team capability.
- Developed troubleshooting processes for common engine problems, improving repair turnaround time.
- Established strong customer relationships through effective communication and reliable service execution.
- Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.
- Boosted overall shop reputation by consistently delivering exceptional results within deadline constraints.
- Maintained up-to-date knowledge on various engine models, staying ahead of industry trends in order to provide accurate diagnoses quickly.
- Expanded client base through word-of-mouth recommendations due to exceptional service quality.
- Delivered high-quality repair service, ensuring customer loyalty and repeat business.
- Enhanced customer satisfaction by diagnosing and repairing small engines for various types of equipment.
Education
No Degree -
Grenada High School
Grenada, MSSkills
- Engine diagnostics
- Power tool operation
- Hand tool proficiency
- Carburetor repair
- Hydraulic system maintenance
- Customer relations
- Exhaust system repair
- Welding and fabrication
- Ignition system troubleshooting
- Fuel system maintenance
- Preventive Maintenance
- Quality assurance
- Equipment inspection
- Parts inventory management
- Machine assembly
- Transmission repair
- Mower repair
- Preventative maintenance
- Engine rebuilding
- Two-stroke engine repair
- Shop safety procedures
- Four-stroke engine repair
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
- Equipment reassembly
- Engine repair
- Troubleshooting skills
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Decision-making
- Safety procedures
- Equipment repair skills
- Professionalism
- Shop management
Certification
- HVAC- Residential & Commerical License - for over 15 years
Timeline
Small Engine Mechanic
Self Employed
10.1990 - Current
Self Employed Handyman/Small Business Owner
Self Employed HVAC
03.1989 - Current
No Degree -
Grenada High School