Dillon Willis
Tuckerton,NJ
Summary
Knowledgeable pest control professional with years of experience helping customers prevent and eliminate infestations. Trained in safe chemical and fumigant applications. Solid customer service, sales and communication skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Cowleys Bug Out! pest control
Farmingdale , NJ
2022.06 - Current
- Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
- Applied pesticides and other control strategies to manage pests.
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Maintained records of all services performed including type of service provided, location treated and chemical used.
- Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Installed traps around buildings to capture rodents and other animals that may be causing damage or health hazards.
- Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.
- Recognized for consistent quality service and efficiency.
- Identified potential entry points for pests and sealed them off with caulking or other materials.
- Educated customers on proper sanitation practices to help prevent future infestations of pests.
Appliance Repair Technician
Ajays Appliance
Toms River , NJ
2020.03 - 2024.04
- Diagnosed appliance malfunctions and determined necessary repairs.
- Removed, disassembled, and fixed appliance parts.
- Replaced defective wiring and other parts.
- Provided customers with estimates of repair costs.
- Inspected, tested, and repaired electrical components of appliances.
- Educated customers about proper care of their appliances.
- Adjusted valves, belts, switches, and controls to ensure optimal performance.
- Identified potential issues that may arise with an appliance before completing a repair.
- Ordered supplies, tools and equipment to complete repairs.
- Used hand tools to remove covers from units in order to access internal parts.
- Installed new appliances according to manufacturer specifications.
- Provided technical support over the phone for customers who need assistance with their appliances.
- Maintained records of service calls made including customer contact information.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Maintained part inventory for on-site installation, maintenance, and repair of appliances.
Order Fulfillment Associate
Home Depot
Toms River , NJ
2017.02 - 2019.05
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Pulled and packed products from shelves based on customer orders.
- Processed incoming orders in a timely manner according to company standards.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Utilized barcode scanners to track all merchandise movements accurately.
- Verified order accuracy prior to shipment.
- Operated forklift, pallet jack, or other equipment as needed.
- Assisted in training new warehouse employees.
- Resolved customer inquiries regarding order status and delivery.
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
- Packaged items for shipping following established procedures.
- Assisted with loading and unloading trucks when necessary during peak periods of activity.
- Maintained accurate records of orders, shipments, and inventory.
Contractor
Exelon
Forked River , NJ
2015.03 - 2017.12
- Managed projects with large labor, equipment and material budgets.
- Provided guidance and training to new team members as needed in order to meet performance goals.
- Logged inventory to track supply counts, organize equipment and gather important materials.
- Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
- Maintained cleaning equipment in good working condition.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
- Sanitized all high-touch areas using approved chemicals.
Education
High School Diploma -
Salem High School
Salem, NJ2013-05
Skills
- Dedicated and Driven
- Service Sales
- Pest Removal
- Pest Control Treatments
- Team Mentoring
- Conflict Mediation
- Clean Driving Record
- Valid NJ Driver's License
- Property Inspection
- Protective Gear and Equipment Knowledge
- Chemical Handling
- Adaptable
- Dependable and Reliable
- Equipment Troubleshooting
Certification
- I have my operators and core license at cowleys pest control, showing my knowledge over insects and rodents
- I had all licenses at Home Depot as an order fullfillment specialist, including ballymore, both forklifts, and electric pallet jack, showing my quick grasp of machinery and eassily able to be taught to handle any task at hand. i also taught new recruits how to use these machines efficiently.
- I also have a valid drivers license with a clean history, to be able to operate any company vehicle if needed. I have also driven a box truck for work and have pulled trailers with no problem.
Timeline
Pest Control Technician
Cowleys Bug Out! pest control
2022.06 - Current
Appliance Repair Technician
Ajays Appliance
2020.03 - 2024.04
Order Fulfillment Associate
Home Depot
2017.02 - 2019.05
Contractor
Exelon
2015.03 - 2017.12
High School Diploma -
Salem High School
- I have my operators and core license at cowleys pest control, showing my knowledge over insects and rodents
- I had all licenses at Home Depot as an order fullfillment specialist, including ballymore, both forklifts, and electric pallet jack, showing my quick grasp of machinery and eassily able to be taught to handle any task at hand. i also taught new recruits how to use these machines efficiently.
- I also have a valid drivers license with a clean history, to be able to operate any company vehicle if needed. I have also driven a box truck for work and have pulled trailers with no problem.
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