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Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Dynamic Sales Manager with expertise in developing sales strategies and maintaining strong customer relationships. Proven track record in operational oversight and team leadership, driving significant increases in market presence and customer engagement.

●Dynamic and results-driven professional with extensive experience at Lee's Food Mart, excelling in customer service and team leadership. Proven expertise in cash handling and inventory management, consistently enhancing operational efficiency. Recognized for problem solving abilities, and a positive attitude, customer inquiries swiftly and fostering a positive shopping experience, demonstrating adaptability and strong problem-solving skills.
●Diligent Cashier Assistant Manager with comprehensive background in overseeing cashier operations and team management. Managed daily cash flow and trained new employees to ensure seamless store operations. Demonstrated leadership and customer service skills to enhance team performance and customer satisfaction.
●Diligent Medical Receptionist with strong background in medical office administration. Successfully managed patient appointments, medical records, and front desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high volume phone calls and maintain confidentiality while providing excellent patient care and support.
●Skilled Certified Phlebotomy Technician with a keen eye for precision and commitment to patient care. History of performing blood draws and sample handling with care and efficiently. Notable ability to collaborate with healthcare teams and adapt to changing clinical environments. Recognized for technical skills in specimen collection and patient communication.

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Dima Basbous

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Sales Manager

Medical Assistant

Customer Service Representative

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Bachelor of Science - Computer Engineering

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Sales Manager

Medical Assistant

Customer Service Representative

Bachelor of Science - Computer Engineering

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