Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Drivers License Examiner Assistant
Commonwealth Of Pennsylvania - Department Of Transportation
04.2023 - Current
Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Increased efficiency in data management by implementing electronic filing systems and maintaining organized records of all immigration cases.
Maintained up-to-date knowledge of industry regulations to ensure accurate application assessments.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Administrative Assistant
Miracle Ear
06.2021 - 08.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Lead Teacher
Kindercare Learning Center
03.2018 - 10.2019
Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Loss Prevention
Century 21 Department Store
09.2014 - 08.2016
Monitored surveillance cameras and alarm systems to detect suspicious activity.
Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
Observed video surveillance systems for prompt emergency response.
Education
High School Diploma - undefined
Thomas Edison High School
Philadelphia, Pa
06.2012
Skills
Information Security
Data Collection
Customer Relations
Conflict Resolution
Timeline
Drivers License Examiner Assistant
Commonwealth Of Pennsylvania - Department Of Transportation
04.2023 - Current
Administrative Assistant
Miracle Ear
06.2021 - 08.2022
Lead Teacher
Kindercare Learning Center
03.2018 - 10.2019
Loss Prevention
Century 21 Department Store
09.2014 - 08.2016
High School Diploma - undefined
Thomas Edison High School
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