Dimas Cruz

Reduced multi-site security incidents by 30% by engineering a strategic patrol matrix and training a 90+ officer workforce on advanced real-time CCTV tracking protocols.

• Protected enterprise assets by conducting vulnerability assessments and negotiating SLAs to improve third-party vendor performance.
• Mitigated organizational liability by authoring emergency response playbooks and organizing cross-functional crisis drills for fire and medical hazards, enhancing team readiness.
• Enhanced incident response metrics by developing and launching a corporate security awareness training program for internal stakeholders.
• Maintained 100% compliance frameworks by modernizing the physical incident reporting pipeline and collaborating directly with HR to drive objective internal misconduct investigations.

• Recovered stolen assets by safely intervening with active shoplifters and compiling criminal evidence portfolios for local precinct detectives.
• Minimized retail inventory shrinkage through targeted coaching in detection, apprehension, and de-escalation for a dedicated team of loss prevention professionals.
• Ensured legal compliance by auditing state-mandated security certifications and reporting incident analytics to the regional AP Director.

• Secured high-volume medical facility through strict access control filters, thermal screening baselines, and visitor verification workflows, enhancing safety protocols.
• Neutralized unauthorized facility intrusions through persistent active patrolling and rapid-response alarm monitoring, ensuring continuous security presence.
• Monitored premises to ensure safety and security for clients and visitors.
• Conducted regular patrols to identify potential security risks and hazards.
• Responded promptly to alarms and emergencies, coordinating with local authorities.

• Managed crowd control and physical safety for high-traffic establishment, coordinated scheduling and evaluations for rotating team of floor guards.
• Monitored premises to ensure safety and security of patrons and staff.
• Conducted regular patrols to identify potential safety hazards and address concerns.
• Managed access control to restrict entry to authorized individuals only.