Resourceful Security Account Manager known for high productivity and efficient task completion. Specialize in risk assessment, client relationship management, and security protocol development. Excel in communication, leadership, and problem-solving to enhance team performance and client satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Security Account Manager
Inter-Con Security Systems
Visalia
04.2024 - Current
Managed daily operational staffing requirements and administrative functions for Security Officers, aligning with business goals for Southern California region.
Conduct quality assurance inspections , monitor, and manage their direct management team, along with the Security Officers in the assigned region
Coordinated resource availability and clarified orders to ensure timely post fulfillment according to contract requirements.
Functioned as Inter-Con's Regional contract liaison with client representatives, facilitating the delivery of high-quality service within a limited turnaround time.
Oversee the training and operational employment of Account Managers, Field Supervisors and Security Officers
Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
Keep the Senior Vice President of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Led team to success while providing after-hours support to maintain compliance with contract KPIs.
Account Manager
Allied Universal Security Services, Systems and Solutions
Fresno
07.2018 - 04.2024
Supervise and coordinate the delivery of quality services to an assigned customer.
Act as a liaison between customer, Operation Manager and security officers.
Supervise site staff, providing coaching, recognition and discipline within approved empowerment range.
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Maintains environment by monitoring and setting building and equipment controls.
Assisted with transitions across the contracts and helped new employees meet the standards of what is expected from the client.
Was recognized for the ability to provide services going above and beyond.
Site Lead
Star Pro Security Patrol Inc
Lemoore
06.2021 - 01.2022
Supervise and oversee security functions in an organization.
Train and schedule programs and functions to security personnel.
Evaluate, assess and analyze performance of security personnel.
Loading and unloading products operating a forklift
Using BEST Ag service equipment to apply company products on-farm including inoculant, topical and lagoon treatments.
Maintaining vehicles and equipment
General warehouse duties
Inventory control
Field Technician
Dow AgroSciences PhytoGen
Corcoran
10.2014 - 06.2017
Grounds keeping, Preparing land for planting, Cultivating, Discing, planting of cotton, cotton harvest, greenhouse, cotton seed treating, cotton seed cleaning, cotton seed delinting, ginning, tractor operator, cotton picker operator, forklift operator, maintenance of machinery, transporting equipment or prepared seed, Moving cotton bales with fork lift or with pallet jack.
Preparing land with irrigation system, fix any kind of leaks on drip tape.
Certified Forklift Instructor.
Parts, Crew Helper
J.G.BOSWELL COMPANY
Corcoran
07.2013 - 10.2014
Tomato Harvest and Cotton Harvest, parts delivery, parts inventory, also did crew leader where I direct people to their jobs and what is their job for the day and mechanical work, agriculture work, Tractor operator, fertilizer tanks operator.
Forklift Operator
J.G. BOSWELL COMPANY
Corcoran
10.2012 - 02.2013
Worked at a cotton gin where I loaded and unloaded cotton bales and inventory of cotton bales made for the day and moved cotton bales around warehouse with pallet jack or transported research cotton bales to laboratories.
Forklift Operator, Press Man
CROSS CREEK GINNING
Corcoran
10.2011 - 02.2012
Press man made sure bales are made right that tags are inputted correctly and took samples of each cotton bale and loaded and unloaded bales to trucks.
Shipping and Receiving clerk and Forklift Operator
Virtus Nutrition LLC
Corcoran
07.2006 - 08.2011
Oversee the whole shipping department, made sure shipments get sent out in order to the customer, made sure all products get shipped out, made sure trucks come in and did all paperwork of what goes out and inventory of all products, input all paperwork into system.
Also loaded products to trucks and rail cars, inventory of product made into tanks, weights and weight tags of trucks coming in and leaving with product.
Dealt with customers and truck drivers and made sure truck drivers will get there in time to get the products shipped out on time to meet the customers' needs.
Prepared all shipments with shrink wrap machine.
Agricultural
Gilkey Farms
Corcoran
07.2003 - 07.2006
Delivered parts and performed mechanical work on tractors, cotton pickers, and water pumps, ensuring operational efficiency through regular maintenance.
Also worked at their turkey ranch feeding the feeders, cleaning their drinkers, helping with moving turkeys to another ranch which is the broder ranch and helped with preparations for baby turkeys to come in.
Gained diverse job experience through hands-on tasks and responsibilities.
Education
High School Diploma - English, Math, Ag Science, Ag Business, History
Corcoran High School
Corcoran, CA
Skills
Security
Risk management
Incident response
Access control
Surveillance
Field Service
Service technician experience
Technical skills
Facility management
Microsoft Office
Bilingual
Communication skills
Certification
Certified Forklift Operator
Forklift Certified
Guard Card
Driver's License
CPR Certification
Non-CDL Class C
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Account Manager
Inter-Con Security Systems
04.2024 - Current
Site Lead
Star Pro Security Patrol Inc
06.2021 - 01.2022
Account Manager
Allied Universal Security Services, Systems and Solutions
07.2018 - 04.2024
Field Service Technician
Best Agri Marketing INC
06.2017 - 06.2018
Field Technician
Dow AgroSciences PhytoGen
10.2014 - 06.2017
Parts, Crew Helper
J.G.BOSWELL COMPANY
07.2013 - 10.2014
Forklift Operator
J.G. BOSWELL COMPANY
10.2012 - 02.2013
Forklift Operator, Press Man
CROSS CREEK GINNING
10.2011 - 02.2012
Shipping and Receiving clerk and Forklift Operator
Virtus Nutrition LLC
07.2006 - 08.2011
Agricultural
Gilkey Farms
07.2003 - 07.2006
High School Diploma - English, Math, Ag Science, Ag Business, History