Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dimineike Jefferson

Columbia,SC

Summary

Motivated with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs. Expertise in software programs such as Microsoft, Power BI, Excel, Cloud, etc,.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Clerk

Harsco Rail
06.2022 - 09.2023
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Completed cycle counts and monthly inventory.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.


Program Case Manger

Columbia Urban League, INC
12.2016 - 02.2022
  • Provide a constant and stable environment for youth in foster care in counties Richland, Lexington, Fairfield, Greenville, Sumter, Pee Dee areas.
  • Develop healthy and supportive relationships
  • Prepare students for college, work, and life
  • Increase participants in the areas of: financial literacy, career exploration, resume writing, interviewing skills, Independent living skills, and interpersonal skills that include: communication skills, conflict management and negotiation, personal effectiveness, creative problem solving, critical thinking and team building.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.

Customer Service Manager

Walmart Stores
01.2015 - 01.2017
  • Provides excellent customer service to shareholders
  • Take responsibility for greeting customers, locating products, price-checking items, and organizing store shelves and displays
  • Accomplish goals by setting expectations in meat department
  • Suggest solutions when placing orders to customers
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.

Education

Master of Education - Early Childhood Education

North Central University
San Diego, CA
05.2022

Bachelor program –Degree - Social Work Program

Benedict College
Columbia, SC
12.2016

Diploma -

Estill High School
Estill, SC
05.2012

Skills

  • Practices Self-Development
  • Goal-oriented with strong leadership capabilities
  • Reliable and self-starter
  • Strong interpersonal skills
  • Office Supplies and Inventory
  • Time Management
  • Staff Training
  • Direct Patient Care
  • Quality Assurance Controls
  • Progress Evaluation
  • Sales Expertise
  • Staff Management
  • Interdepartmental Collaboration
  • Exceptional Telephone Etiquette
  • Database Management
  • Spreadsheet Management
  • Computer Competency
  • Job Applicant Interviews
  • Annual Evaluations
  • Global Recruitment
  • Product Development Skills
  • Material Preparation
  • Technical Knowledge

Accomplishments

    Recognized as Top Talent for Company - Harsco Rail

    Published Author of Two Children Books

Certification

Child Protective Services

Timeline

Warehouse Clerk

Harsco Rail
06.2022 - 09.2023

Program Case Manger

Columbia Urban League, INC
12.2016 - 02.2022

Customer Service Manager

Walmart Stores
01.2015 - 01.2017

Master of Education - Early Childhood Education

North Central University

Bachelor program –Degree - Social Work Program

Benedict College

Diploma -

Estill High School

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Dimineike Jefferson