Dimitri Coonrod
Lake Villa ,IL
Summary
Department Lead/Estimator with a proven track record at Continental Datalabel, excelling in cost estimation and vendor relationships. Recognized for delivering precise proposals that enhance client trust and drive repeat business. Strong communicator and critical thinker, adept at collaborating across teams to achieve project goals efficiently.
Overview
9
9
years of professional experience
Work History
Estimator
Continental Datalabel
Elgin, IL
02.2023 - Current
- Utilized estimating software to generate detailed proposals and quotations for clients
- Reviewed vendor pricing and performance to identify optimal sourcing opportunities
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
Custom Order Lead
Continental Datalabel
Elgin, IL
03.2022 - Current
- Skilled at working both independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations while leading other members of the Custom Department.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day custom order processing, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all orders/tasks within deadlines.
- Organized and detail-oriented with a strong work ethic, utilizing programs like Microsoft Excel to capture real-time data and inventory levels for custom product held in inventory.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Service Representative
Continental Datalabel
Elgin, IL
10.2020 - 03.2022
- Assisted customers with inquiries, providing accurate information regarding products and services.
- Resolved customer complaints efficiently, ensuring high levels of satisfaction and loyalty.
- Processed orders and returns using internal systems to maintain accurate inventory records.
- Collaborated with team members to improve service delivery and streamline processes.
Counter Manager
Clinique
McHenry, IL
08.2017 - 10.2020
- Led team in achieving sales targets through effective product demonstrations and customer engagement
- Developed training programs to enhance staff knowledge of skincare products and application techniques
- Implemented inventory management processes to optimize stock levels and reduce discrepancies
- Analyzed customer feedback to refine service strategies and improve client satisfaction ratings
- Mentored junior staff in product knowledge, sales techniques, and customer relationship management
- Established relationships with key clients, fostering loyalty and repeat business through personalized service
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Organized sale events and created eye-catching product displays to attract customers to Type counter.
- Achieved sales goals through effective communication and demonstration of products.
- Conducted monthly audits of stock levels for accurate record-keeping purposes.
- Implemented visual merchandising strategies to attract customers and promote featured products.
Education
Associates
McHenry County College
Crystal Lake, ILSkills
- Cost estimation
- Material takeoffs
- Estimate preparation
- Estimating software
- Project estimation and bidding
- Vendor relationships
- Industry networking
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Attention to detail
- Critical thinking
- Customer relationship management
- Task prioritization
- Vendor selection
- Decision-making
- Software expertise
- Active listening
- Time management
- Adaptability and flexibility
- Product knowledge
- Professional demeanor
Timeline
Estimator
Continental Datalabel
02.2023 - Current
Custom Order Lead
Continental Datalabel
03.2022 - Current
Customer Service Representative
Continental Datalabel
10.2020 - 03.2022
Counter Manager
Clinique
08.2017 - 10.2020
Associates
McHenry County College