Dimitri Williams
Amazon
Los Angeles,CA
7
years of professional experience
Dependable and results-driven warehouse professional with experience supporting high-volume fulfillment and distribution operations. Skilled in order processing, inventory handling, picking and packing, shipping and receiving, and maintaining accuracy in fast-paced environments. Demonstrates strong attention to detail, time management, safety awareness, and the ability to consistently meet productivity and quality standards. Recognized for reliability, professionalism, teamwork, and the ability to adapt quickly to changing operational demands.
Work History
Warehouse Associate
3 Years 1 Month- Loaded and unloaded shipments while following warehouse safety standards and material handling procedures.
- Executed picking, packing, and sorting tasks using scanner systems to maintain accurate order flow.
- Stowed inventory in designated locations to support efficient retrieval and replenishment operations.
- Inspected products for quality issues, damages, and labeling accuracy before shipment processing.
Enterprise Customer Service Representative
2 Years 11 Months- Resolved customer inquiries regarding reservations, vehicle availability, and rental policies with accurate, timely support.
- Processed rental agreements, modifications, and billing details while maintaining clear, compliant records.
- Coordinated vehicle exchanges, upgrades, and returns to support smooth branch operations.
- Escalated complex service issues and followed through until customer concerns reached satisfactory resolution.
- Guided customers through insurance, coverage, and roadside assistance options using clear product knowledge.
- Maintained call quality and service consistency by applying company procedures and communication standards.
Education
High School Diploma
Skills
Shipping and receiving
Packaging and labeling
Labeling and boxing
Lifting and sorting
Inventory management
Warehouse safety
Packaging
Material handling
Team collaboration
Timeline
Warehouse Associate
Amazon
09.2023 - CurrentRead More
Enterprise Customer Service Representative
Enterprise Rent-A-Car
03.2020 - 02.2023Read More
Thomas Jefferson High School
High School Diploma
Read More