Dimitrios Mastoras
Flushing,NY
Summary
Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Overview
12
12
years of professional experience
Work History
Security Officer
St. Catherine's Elementary School
09.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Freight Team/Sales Associate
Home Depot
03.2018 - 09.2020
- Participated in pallet breakdowns for multiple department areas allowing myself and fellow associates to properly restock shelves.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Solved customer challenges by offering relevant products and services.
Exterminator
New York City Housing Authority
02.2012 - 04.2017
- Reduced callbacks for pest control issues with meticulous application of treatments and diligent follow-up visits.
- Increased overall efficiency by streamlining processes for scheduling appointments, managing workload, and coordinating with other team members as needed.
- Eliminated pest infestations by conducting thorough inspections and identifying root causes of infestations.
- Controlled emergency situations calmly and efficiently, quickly assessing problematic areas and implementing appropriate solutions.
- Safeguarded public health by eliminating pests carrying diseases such as rodents or insects.
- Conducted follow-up visits after treatments were completed to ensure customer satisfaction.
- Managed inventory efficiently, maintaining adequate stock levels of pesticides and equipment while minimizing waste.
- Handled equipment upkeep, properly stored materials and chemical products in designated areas
Education
Fundamentals in Pest Control -
New York City College of Technology
Brooklyn01.2012
High School Diploma -
Bayside High School
Bayside06.2007
Skills
- Fluent in English and Greek
- OSHA 10 Hour Certification
- Security Guard License
- Complex Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Service
- Adaptable
- Communicative and articulate
Timeline
Security Officer
St. Catherine's Elementary School
09.2020 - Current
Freight Team/Sales Associate
Home Depot
03.2018 - 09.2020
Exterminator
New York City Housing Authority
02.2012 - 04.2017
Fundamentals in Pest Control -
New York City College of Technology
High School Diploma -
Bayside High School
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