Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
10
10
years of professional experience
Work History
Radio Administrator
City of Corpus
Corpus Christi, TX
05.2023 - Current
Successfully installed Harris Symphony dispatch consoles, which include wiring and cable management.
Maintained over 5,000 Harris radios in the COM shop, including serial numbers, locations of radios, and work orders.
Created and administered personalities for key agencies for the P25 deployment.
Troubleshot P25 issues on Harris radios, such as Xl-185, Xl-200, XG-25, and XG-75. Including firmware and hardware issues.
Programmed and administered over 5,000 radios with P25 for the city of Corpus Christi.
Monitored radio sites for P25 and EDACS.
Collaborated with IT in testing radio connections and network equipment, ensuring that network connectivity was successful.
Worked with outside agencies such as Nueces County, San Patricio County, and NAS Corpus Christi.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies weekly.
Teach users about radio knowledge and operability.
Radio Chief
United States Marine Corps
Jacksonville, NC
05.2016 - 09.2018
Present Successfully work as an S-6 Command Element Radio supervisor as well as primary Electronics Key Management
Supervisor as a Sergeant in the United States Marine Corps
Conduct monthly accountability check of radio equipment valued over $5,000,000
Provide clear and concise radio communications across the world using satellite capabilities.
Assist Users with prompt support for their communication issues
Responsible for overseeing 20 employees, providing them with guidance with multiple communication issues
Radio Operations Non-Commissioned Officer
United States Marine Corps
Jacksonville, NC
10.2015 - 05.2016
Developed and implemented training programs for radio operations personnel.
Conducted technical inspections of communications equipment to ensure proper function.
Ensured compliance with applicable regulations and directives related to radio operations.
Supervised the installation, operation, maintenance, troubleshooting, repair and testing of communication systems.
Maintained records on all radio operations activities in accordance with established procedures.
Assisted in developing plans for future radio system expansion projects.
Maintained and managed over $3,000,000 of Harris communications equipment.
Analyzed work orders to obtain workloads, specifications and required materials.
Established communications via BGAN (Broadband Global Area Network) devices and other mobile communications during military field exercises.
Managed COMSEC equipment using a SKL (Simple Key Loader), and cross training on Harris radio equipment such as 117f (RT 1796)
Mastered basic troubleshooting skills for IT Support
Field Radio Operator
United States Marine Corps
Jacksonville, NC
11.2014 - 10.2015
Installed, maintained and operated two-way radios for military personnel to communicate with each other in the field.
Tested radio equipment and adjusted frequencies as necessary to ensure clear communication.
Provided technical support to users of radio systems, troubleshooting any issues that arose.
Monitored airwaves for incoming transmissions from command posts, ensuring all messages were received accurately.
Provided telephone support, and troubleshooting network connectivity issues for users and user groups.
Managed help desk requests, and resolutions
Configuring security settings and access permissions for groups and individuals.
Established COC (Command Operations Center) data and voice (Cisco 7975 IP phones) communications allowing us to provide support for key staff