Dimitrious Velez
Bronx,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
Work History
Assistant Manager
JD Sports
Bronx, NY
08.2023 - Current
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Monitored employee attendance records, timekeeping, and payroll information.
Assistant Manager
Footlocker.com Inc.
Bronx, NY
09.2022 - 07.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Sales Associate
Footlocker.com Inc.
Bronx, NY
12.2021 - 08.2022
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Collaborated with management teams to develop innovative marketing strategies.
Education
High School Diploma -
Metropolitan Soundview High School
Bronx, NY06-2021
Skills
- Product and service knowledge
- Employee Performance Evaluations
- Recruiting and interviewing
- Operations Management
- Marketing tactics
- Staff Training and Development
- Staff Management
- Sales Strategies
- Budgeting and finance
- Sales Growth
- Team motivation
- Customer Relationship Management (CRM)
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
JD Sports
08.2023 - Current
Assistant Manager
Footlocker.com Inc.
09.2022 - 07.2023
Sales Associate
Footlocker.com Inc.
12.2021 - 08.2022
High School Diploma -
Metropolitan Soundview High School