DIMPLE HASMUKHRAI SATIKUVAR
Milford,CT
Summary
Highly organized Operational Leader with over 10+years of experience in site management, team leadership, and process improvement. Expert in coordinating complex schedules, managing vendor relationships, and ensuring regulatory compliance. Committed to delivering a seamless "CUSTOMER-FIRST" experience through efficient practice administration and stakeholder management.
Overview
2026
2026
years of professional experience
Work History
Social Worker
BAPS Charities
2016 - Current
- Delivered outstanding presentations that captivated audiences and conveyed key messages.
- Coordinated logistics for events to enhance participant engagement and satisfaction.
- Led project teams to foster collaboration and achieve shared objectives.
- Facilitated negotiations between parties, reaching agreements that addressed core interests.
- Utilized analytical skills to solve problems effectively and efficiently.
- Educated young girls on cultural heritage through knowledge of religion and customs.
- Facilitated support groups for individuals confronting mental health challenges.
- Proficient in Microsoft Office Suite, enhancing productivity and communication.
Store Manager
Welcome Mart
, Canada
01.2019 - 12.2025
- Delivering excellent service to ensure high levels of customer satisfaction that resulted in 15% increase in Sales.
- Creating business strategies to attract new customers and improve profitability by recommending new processes for improvement of store operations.
- Managing the team members and motivating them to meet sales objectives by the use of advanced.
- Directs, coaches, and provides guidance and leadership to employees, promoting a respectful environment in the workplace.
- Hiring, training, mentoring and overseeing new staff with an entrepreneurial mentality. Calendar Management, Records Management, Vendor Management, Budgeting & Payroll.
- Ensured strict adherence to health, safety, and regulatory compliance standards.
- Managed store budgets and updated financial records using Microsoft Office 365 and POS systems.
- Manages Inventory by analyzing supply base, monitoring inventory levels, ordering new items, documenting its arrivals, and tracking orders.
- Ability to coordinate complex schedules and manage multi-disciplinary teams to meet operational needs. Leading a team in a positive and inclusive manner.
- Experience coordinating multiple stakeholders and managing multiple deadlines.
- Purchased products by collaborating with several vendors to determine the lowest costs.
- Get truck ready for dispatch with proper examination and document all activities.
Store Supervisor
Circle K
, Canada
01.2017 - 12.2018
- Managed high volume of work in a fast-paced environment with multiple priorities and deadlines by being a strong team player.
- Recommended operational improvements by evaluating methods and procedures, leading to increased efficiency.
- Proactively identified and addressed problems constructively and took action to resolve.
- Created promotional materials and arranged in-store displays, boosting customer engagement.
- Performed various job-related duties and maintained consistent attendance and punctuality.
- Served as liaison between sales, clients, and operations, fostering collaboration and communication.
Customer Service Representative
Western Union
, Canada
01.2015 - 12.2016
- Handled incoming telephone calls and emails from both internal and external customers in relation to both pre- and post-payment queries, in accordance with agreed SLAs and quality standards.
- Processed client refunds, repurchases and collaborated with the investigate team to ensure quick and timely payment resolutions.
- Proactively provided sales reporting and client support to allow the FX team to prioritize their time on selling and customer contact.
- Built supplier relationships and rapport with corporate leads in the sector by adding personal sales touch through prospecting, developing a network, and leveraging referrals.
- Developed, motivated, and coached the team by leading by example by providing directions and focus.
- Managed incoming calls and emails from internal and external customers regarding pre- and post-payment queries.
Education
Post Graduate Diploma - Business General (Accounting, Procurement, Business Management)
MOHAWK COLLEGE
HAMILTON,ON01.2017
BBA - Business, Supply Chain, Purchasing, Marketing, Economics
SAURASHTRA UNIVERSITY
India01.2013
Skills
- Interpersonal Skills
- Excellent Communication (Written & Verbal)
- Collaboration
- Recruitment & Training
- Process Improvement
- Analytical Skills & Problem Solving
- Sales/Customer Relations
- Approachable team player
- Organization & Planning
- Multitasking
- Event Management
- Outstanding Presentation
- Microsoft Office Suite
- Negotiation Skills
- Solid business Acumen
- Analytical problem solving
Work Authorization
I HAVE LEGAL WORK AUTHORIZATION TO WORK IN USA.
Timeline
Store Manager
Welcome Mart
01.2019 - 12.2025
Store Supervisor
Circle K
01.2017 - 12.2018
Customer Service Representative
Western Union
01.2015 - 12.2016
Social Worker
BAPS Charities
2016 - Current
Post Graduate Diploma - Business General (Accounting, Procurement, Business Management)
MOHAWK COLLEGE
BBA - Business, Supply Chain, Purchasing, Marketing, Economics
SAURASHTRA UNIVERSITY