Dimple Kalwani
Alpharetta,GA
Summary
An ambitious professional with quality experience within Account Management, Client & Customer Services and past experience within Talent Acquisition. I’ve grown to develop immense passion for helping people – be it internal or external customers. I am currently seeking a role as a recruitment professional with a special emphasis on improving customer experience wherein I can contribute towards achieving the desired results on an individual as well as professional level.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account manager
East West Advertising
Dubai, U.A.E
04.2021 - 09.2023
- Lead the corporate merchandise vertical and operated as the lead point of contact for the core marketing team at Accenture – UAE & KSA
- Orchestrated all branding merchandise projects-end to end
- Liaised with vendors, suppliers and other internal departments involved to execute timely production
- Obtained sales revenue for branding merchandise vertical of about $113,000
- Additionally supported the strategic marketing head with marketing proposals, quarterly reports, media syndication and vendor coordination
- Operated as on-site event manager for all client events for clients like – HPE, Micro Focus, and Oracle.
Client relations executive
Psychometrics & event staff recruitment Global Management Consultants
Dubai, U.A.E
03.2018 - 01.2020
- Acted as the primary resource to existing client base
- Fostered and maintained client relationships by constant communication with decision makers
- Successfully reversed a potential client contract termination into a long term business relationship through strategic and interactive approach – for a recruitment client
- Grew repeat business by more than 70% for a leading MICE firm
- Personally managed and closed deals with various clients namely - Henkel, Takeda, MCI group, KEM events, Red velvet events, Media one hotel and Damac properties.
Talent acquisition specialist
Souq.com – an amazon subsidy
Dubai, U.A.E
09.2017 - 02.2018
- Supported the regional talent acquisition team by working on roles across multiple domains including - Branding; social media marketing; vendor management; marketplace; finance operations & supply chain
- Initiated all sourcing and interview operations for the Business unit -Helpbit.com
- Directly supported the compliance team in India and Seattle to hire a new compliance team in Dubai including 11 risk investigator professionals in a span of 1 week
- Managed multiple stakeholders during the hiring process including FC Operations, Souq Head Office and Helpbit.com
- Project specific hiring -Supported in hiring for new teams as part of amazon integration for FC operations including roles like - Program managers; business analysts; Loss retention managers and area managers
- Candidate experience: Ensured all candidates are tracked and informed of their current status through relevant communication channels.
Head Recruitment consultant
Global Management Consultants
Dubai, U.A.E
05.2014 - 08.2017
- Maintained client relationships through regular meetings and discuss key talent requirements
- Developed recruitment plans aligned with client strategy and managing team performance and success
- Carried out international recruiting assignments, specifically working on mid to senior level positions
- Regions include - London, Thailand, Myanmar, Pakistan, Afghanistan & Bangladesh
- Managed all staff on site in addition to executing the hiring process for 50+ large-scale conferences.
HR Consultant
Global Management Consultants
Dubai, U.A.E
01.2013 - 11.2013
Education
Bachelor of Arts - Business with Human Resource Management
Middlesex University
Dubai, U.A.E05-2011
Skills
- Client relationship management
- Vendor relations
- Lead prospecting
- Project specific recruitment
- Large scale hiring for events
- Event management
- Onboarding
- Psychometrics - Everything DiSc
Certification
- 2015, Everything DiSC Certified Practitioner, Wiley Publications, Minneapolis, USA
- 2013, Emotional Intelligence - 6 seconds, Global Management Consultants - Mashreq Bank, Dubai, U.A.E
Timeline
Account manager
East West Advertising
04.2021 - 09.2023
Client relations executive
Psychometrics & event staff recruitment Global Management Consultants
03.2018 - 01.2020
Talent acquisition specialist
Souq.com – an amazon subsidy
09.2017 - 02.2018
Head Recruitment consultant
Global Management Consultants
05.2014 - 08.2017
HR Consultant
Global Management Consultants
01.2013 - 11.2013
Bachelor of Arts - Business with Human Resource Management
Middlesex University