Reliable and adaptable with 4 years of experience in fast-paced environments, including roles as a cook, front-of-house associate, cashier, and receptionist. Known for strong customer service skills, multitasking ability, and a positive attitude. Eager to explore new opportunities that build on a solid foundation in hospitality, communication, and teamwork. Quick to learn, thrive under pressure, and committed to delivering excellent service in any role.
Overview
2026
2026
years of professional experience
Work History
Associate
Alani Mediterranean Cuisine
2022 - Current
Maintained cleanliness and organization of kitchen equipment and workspace.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Collaborated with team members to streamline food preparation processes.
Monitored inventory levels, assisting in ordering supplies as needed.
Trained new staff on cooking techniques and kitchen safety protocols
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Addressed customer inquiries and resolved issues to ensure satisfaction and loyalty.
Conducted inventory checks and assisted in restocking to optimize speed and availability
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Trained new servers on menu knowledge and service standards to enhance customer experience.
Monitored performance of trainees, providing constructive feedback and support for improvement.
Front of House Associate
TopGolf
10.2022 - 06.2023
Greeted and assisted guests, ensuring a welcoming atmosphere.
Managed reservations and seating arrangements using scheduling software.
Provided information on menu items, enhancing customer experience.
Handled customer inquiries and complaints, maintaining satisfaction levels.
Monitored cleanliness of dining areas, adhering to health standards.
Processed payments accurately and efficiently using POS system.
Offered guests choice of seating and escorted to appropriate table.
Enhanced customer satisfaction by providing exceptional service and timely seating arrangements.
Conducted thorough walkthroughs before each shift opening/closing routines assuring that all tasks were completed effectively.
Reset tables between guests by restocking low items and wiping down surfaces.
Advanced Medical Support Assistant - GS 6 at Veterans Administration - 40hrs+ /WeekAdvanced Medical Support Assistant - GS 6 at Veterans Administration - 40hrs+ /Week