Dina Douhaj
Fort Lauderdale
Summary
Senior Operations Manager with 6 years of progressive experience. Proven strength In leading high performing teams, optimizing store operations, and driving consistent results across both sales and visual execution. Known for combining data-driven decision making with strong people leadership to elevate performance, improve workflow efficiency, and uphold brand standards. Adaptable leader seeking a role that leverages both operational expertise and collaborative team management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Operations Manager/ Operations Manager
Aritzia
Denver
01.2020 - Current
- Directed end-to-end operational strategy for a high-volume luxury retail environment
- Trained, mentored, and retained a high performing team of 15+ operations and inventory associates, resulting in multiple internal promotions and a strong back of house culture.
- Partnered closely with store leadership and corporate teams to execute product launches, visual merchandising shifts, and seasonal floor set changes with flawless execution.
- Drove continuous improvement by leveraging KPIs, internal reporting, and team feedback to refine systems and workflows.
- Played a key role in onboarding new management and cross-functional teams during multiple new store openings and high-volume retail events.
- Partnered cross-functionally with leadership to align operational strategy with sales and client experience.
- Ensured strict adherence to brand standards, policies, and audit requirements.
- Drove inventory accuracy and operational excellence across all systems and physical stock.
Data Entry Clerk
CB Solutions
Denver
03.2018 - 08.2021
- Maintained accurate entry and management of sensitive business data with exceptional attention to detail.
- Supported operational workflows by providing timely, accurate reporting and documentation.
- Handled confidential information with discretion and professionalism in compliance with company standards.
- Demonstrated strong organizational skills in managing high volumes of information under tight deadlines.
Operations Manager
Brandy Melville
Boulder
09.2018 - 01.2020
- Built strong client relationships through product knowledge, styling support, and attentive service leading to consistently exceeded sales goals.
- Assisted in training and mentoring new team members on service standards and brand presentation.
- Supported opening and closing procedures, ensuring operational accuracy and store readiness.
- Maintained floor standards, merchandising consistency, and back-of-house organization.
Education
Bachelor of Science - Biochemistry, Premedical
University of Colorado
06.2025
Skills
- High-Volume Inventory Management
- Luxury Brand Representation
- Client Experience Support
- Performance Coaching & Accountability
- Data Accuracy & Reporting
- Team Leadership & Development
- Luxury Retail Operations
- Logistics and Supply Chain Coordination
- Cross-Functional Collaboration
Certification
Florida Real Estate Sales
Languages
English
Native/ Bilingual
French
Full Professional
Arabic
Native/ Bilingual
Timeline
Senior Operations Manager/ Operations Manager
Aritzia
01.2020 - Current
Operations Manager
Brandy Melville
09.2018 - 01.2020
Data Entry Clerk
CB Solutions
03.2018 - 08.2021
Bachelor of Science - Biochemistry, Premedical
University of Colorado