Jameson D. Durrah
Newnan,GA
Summary
Results-driven operations and logistics leader with 25+ years of experience leading largescale warehouse, fulfillment, and distribution operations within high-volume supply chain environments. Proven track record of improving safety, productivity, throughput, and customer service metrics through data-driven leadership, labor optimization, and continuous improvement initiatives. Experienced leading salaried managers and large hourly workforces across multi-site operations while driving KPI performance in fast-paced 24/7 environments.
Overview
28
28
years of professional experience
Work History
Senior Operations Manager - Multi-Site Logistics
DP World
Palmetto, GA
01.2025 - 03.2026
- Directed daily operations across 3 warehouse facilities supporting high-volume fulfillment activity and improved on-time inbound execution by 15% through enhanced scheduling discipline and carrier coordination.
- Reduced dock congestion by 20% and improved inbound flow by implementing load prioritization processes and optimized dock appointment scheduling.
- Achieved and sustained dock-to-stock cycle times under 4 hours, improving inventory availability and operational throughput across all sites.
- Increased labor productivity by 12% through workforce balancing, staffing alignment, and implementation of daily KPI accountability routines.
- Led Operations Managers and Supervisors across multiple facilities while improving execution consistency, safety compliance, and service performance.
- Partnered with HR, Safety, Transportation, and Inventory teams to reduce operational delays and improve overall customer delivery performance.
Senior Logistics Manager - Multi-DC Operations
DP World
Fairburn, GA
01.2021 - 01.2025
- Managed inbound and outbound warehouse operations within a high-volume distribution network supporting customer fulfillment and service-level execution.
- Improved on-time shipping performance by 18% through data-driven labor planning, workflow optimization, and operational performance tracking.
- Reduced operational waste and increased throughput by 10% by implementing Lean process improvements and standard work practices.
- Led salaried leaders, supervisors, and hourly associates in achieving daily productivity, quality, and safety goals within a fast-paced warehouse environment.
- Improved cross-functional communication between warehouse, transportation, and inventory teams, reducing shipment delays and improving customer satisfaction.
- Developed frontline leadership capability through structured coaching, accountability systems, and performance feedback.
- Goolge
Senior Operations Manager - Multi-DC Fulfillment Operations
Ryder Logistics
Atlanta, GA
01.2017 - 01.2021
- Oversaw operations across 2 distribution centers processing more than 300,000 units daily and managing over 145 outbound loads within a 24/7 fulfillment environment.
- Improved outbound throughput by 14% by redesigning workflow processes and optimizing labor allocation across both facilities.
- Maintained high service-level performance while managing safety, productivity, inventory accuracy, and on-time shipping KPIs.
- Reduced overtime expenses by 11% through improved labor forecasting, headcount planning, and shift balancing strategies.
- Led continuous improvement initiatives that increased operational efficiency and strengthened execution during peak demand periods.
- Partnered with customer, transportation, and inventory teams to improve operational alignment and customer delivery performance.
- Kellogg's
Customer Service & Inventory Control Manager
DSC Logistics
Atlanta, GA
01.2012 - 01.2017
- Managed inventory control and customer service operations within a high-volume distribution environment supporting national retail customers.
- Achieved and maintained 99.97% inventory accuracy through implementation of inventory controls, cycle count discipline, and process audits.
- Reduced customer order discrepancies by 22% through improved operational coordination and root-cause corrective actions.
- Led teams responsible for inventory reconciliation, customer issue resolution, and warehouse service execution.
- Supported continuous improvement projects focused on operational efficiency, workflow optimization, and service reliability.
- Kellogg's
Warehouse Operations Leadership Roles
DSC Logistics / Exel Logistics
01.1998 - 01.2012
- Advanced through multiple leadership roles supporting warehouse operations, labor coordination, and fulfillment execution within large-scale distribution environments.
- Improved team productivity and operational efficiency through workforce coaching, process discipline, and daily performance management.
- Supported inbound and outbound operations while building foundational expertise in safety, inventory control, and warehouse leadership.
- Kellogg's
Education
Diploma - undefined
North Clayton High School
Skills
- High-Volume Fulfillment Operations
- Safety, Quality & Productivity KPIs
- Labor Planning & Workforce Optimization
- Continuous Improvement / Lean Operations
- Dock-to-Stock & Throughput Improvement
- Inbound & Outbound Flow Management
- Performance Management & Coaching
- Cross-Functional Leadership
- Customer Experience & Service Delivery
- Inventory Accuracy & Process Compliance
- Operational Excellence
- Amazon Leadership Principles Alignment
- SAP
- RedPrairie (JDA / Blue Yonder)
- PINC
- WMS
- TMS
- SCP
- Microsoft Office Suite
Systems And Tools
- SAP
- RedPrairie (JDA / Blue Yonder)
- PINC
- WMS
- TMS
- SCP
- Microsoft Office Suite
Timeline
Senior Operations Manager - Multi-Site Logistics
DP World
01.2025 - 03.2026
Senior Logistics Manager - Multi-DC Operations
DP World
01.2021 - 01.2025
Senior Operations Manager - Multi-DC Fulfillment Operations
Ryder Logistics
01.2017 - 01.2021
Customer Service & Inventory Control Manager
DSC Logistics
01.2012 - 01.2017
Warehouse Operations Leadership Roles
DSC Logistics / Exel Logistics
01.1998 - 01.2012
Diploma - undefined
North Clayton High School