Dina Fogel
Monsey ,NY
Summary
Dynamic Homecare Coordinator at Horizon Home Care Services with expertise in scheduling and staffing, ensuring compliance with regulatory standards. Proven track record in client advocacy and effective communication, enhancing service quality and achieving high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Homecare Coordinator
Horizon Home Care Services
11.2020 - Current
- Coordinated patient care plans to ensure compliance with regulatory standards.
- Managed scheduling and assignment of caregivers based on client needs.
- Implemented quality assurance measures to enhance service effectiveness and client satisfaction.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
Education
High School Diploma -
Satmar UTA
Monsey NYSkills
- Scheduling and staffing
- Professionalism and ethics
- Healthcare systems navigation
- Client advocacy
- Customer service
- Effective communication
Timeline
Homecare Coordinator
Horizon Home Care Services
11.2020 - Current
High School Diploma -
Satmar UTA