Dina Ganopolskaya
Brooklyn
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
26
26
years of professional experience
Work History
Anthem/Elevance
02.2006 - 11.2024
- Review applications for completeness and logic and ensure all necessary documents and information matches state programs with no discrepancies
- Completed rollovers in Member Pro and made any necessary updates in Memberpro and Facets
- Ran and reviewed and updated error reports between state and internal systems to send to Kids
- Worked on the Newborn Project to ensure newborns were eligible on the date of delivery
- Reviewed applicants necessary documents for renewal or new enrollment for CHP/EP
- Responsible for deceased members process; to update internal systems based on members death and notifying state of termination
- Ran/reviewed and made necessary changes in EP Member reconciliation report
- Ran/reviewed and updated EP Plan Id mismatch between internal systems and state marketplace
- Ran/reviewed and updated address/demographic reports and made necessary changes to send to Kids
- Collaborated with internal departments and external vendors to resolve discrepancies and answer complex enrollment-related inquiries
- Trained new employees and staff on enrollment procedures, systems, and best practices
Health Plus
01.2005 - 02.2006
- Maintained files for department
- Copied, faxed, mailed, as requested
- Data entry of information into the system
- Maintenance of all file logs
All City Medical
08.1998 - 12.2002
- Scheduled appointments requested by patients and/or providers
- Analyzed and cross checked different client information
- Professional customer help via phones
- Answered multi-line phones
Skills
- Proficient in MS Office Software
- Bilingual
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Multitasking
- Attention to detail
- Data processing
- SQL and databases
- Workflow Analysis
- Issue identification
- System analysis
Timeline
Anthem/Elevance
02.2006 - 11.2024
Health Plus
01.2005 - 02.2006
All City Medical
08.1998 - 12.2002
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