Dina Hernandez
Deer Park,NY
Summary
Pharmacy Technician with over 5 years of experience in medication management and customer care. Proficient in prescription processing, inventory control, and enhancing patient safety through meticulous attention to detail. Skilled in fostering relationships with healthcare providers to optimize patient outcomes, underpinned by strong bilingual communication and a high-performing team collaboration ethic.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Rite Aid
02.2019 - Current
- Data Entry
- Process third party billing claims
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician
Meijer Specialty Pharmacy
12.2023 - 05.2024
- Data entry
- Process third party billing claims
- Worked closely with healthcare professionals to optimize patient care
- Shipping prescriptions to patients and doctors office
- Improved patient safety through accurate prescription dispensing
- Boosted efficiency by troubleshooting pharmacy systems
- Ensured constant medication availability through effective inventory management
Supervisor/Key Holder
MJM Designer Shoes By Burlington Coat Factory
02.2014 - 06.2019
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Supervisor
Fairway Supermarket
02.2012 - 01.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
PHARMACY TECHNICIAN DIPLOMA - Science Education
Nassau Community College
Garden City, NY05.2016
Skills
- Attention to detail
- Active Listening
- High-performing
- Teamwork
- Follow procedures
- Bilingual
Timeline
Pharmacy Technician
Meijer Specialty Pharmacy
12.2023 - 05.2024
Pharmacy Technician
Rite Aid
02.2019 - Current
Supervisor/Key Holder
MJM Designer Shoes By Burlington Coat Factory
02.2014 - 06.2019
Supervisor
Fairway Supermarket
02.2012 - 01.2014
PHARMACY TECHNICIAN DIPLOMA - Science Education
Nassau Community College