Dina Kettaneh
brookshire,TEXAS
Summary
Enthusiastic pharmacy intern with success in promoting positive patient experiences through compassion, quality care and clinical support. Desiring internship role in pharmacy to continue building upon academic training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Representative
Merck Serono
Ramallah, Palestine
03.2016 - 05.2019
- Organized sales presentations, seminars, and workshops for medical professionals in order to promote product awareness.
- Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
- Collaborated with marketing teams on promotional materials such as brochures and leaflets.
- Created detailed reports of sales activities including customer feedback, competitor analysis, and market trends.
- Maintained records of sales activities such as appointments made, calls placed, samples distributed.
- Prepared monthly progress reports detailing successes achieved during the period covered.
- Adhered strictly to ethical guidelines when promoting medications or medical devices.
- Developed relationships with key opinion leaders within the medical community.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Medical Representative
Beet-Jala pharmaceutical company
Nablus, Palestine
02.2014 - 04.2016
- Demonstrated medical products to new and existing customers.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Pharmacist Manager
Al-Hikma pharmacy
Tulkarem, Palestine
02.2013 - 02.2014
- Managed daily operations of pharmacy, including staffing and scheduling.
- Developed policies and procedures to ensure compliance with regulatory standards.
- Supervised the preparation of sterile products such as intravenous admixtures and chemotherapy agents.
- Conducted regular staff meetings to discuss workflow processes, safety protocols, and quality control measures.
Education
Pharmacy Bachelor - Pharmacy
Jordan University of Science And Technology
Jordan01-2013
Skills
- Strategic Sales Planning
- Persuasive Communication
- On-site demonstrations and training
- Vendor Management
- Sales Reporting
- Drug Inventory Management
- Pharmacy operations management
- Drug utilization review
Accomplishments
- Best achiever at Merck serono as a medical representative in 2018
- Best employee at Beet-jala pharmaceutical company in 2015
Certification
- Pharmacy intern, License No. 45381
- Foreign pharmacy graduate certificate:( FPGEC), Dec 2021
Languages
English
Professional
Arabic
Professional
Romanian
Professional
Timeline
Medical Representative
Merck Serono
03.2016 - 05.2019
Medical Representative
Beet-Jala pharmaceutical company
02.2014 - 04.2016
Pharmacist Manager
Al-Hikma pharmacy
02.2013 - 02.2014
Pharmacy Bachelor - Pharmacy
Jordan University of Science And Technology
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