Dina Muqtar
Counselor
Beaverton,OR
Summary
Dedicated Counselor with strong experience in service delivery, client support, and care coordination. Known for effective multitasking, clear communication, and building professional relationships that support client progress and program success.
Overview
14
14
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Counselor
Becan health hub
02.2025 - Current
- The Counselor and Lead Supervisor provides direct behavioral health counseling and substance use disorder treatment services to clients while also overseeing daily clinical operations, supervising counseling and support staff, and ensuring quality care delivery in alignment with Becan Health Hub’s mission and compliance standards. This role requires clinical leadership, documentation accuracy, staff mentorship, and coordination across interdisciplinary teams to promote recovery, stability, and client empowerment.
- Key Responsibilities
- Clinical Duties
- Conduct comprehensive assessments, treatment planning, and individualized counseling sessions (SUD/MH).
- Facilitate group, individual, and family therapy using evidence-based approaches such as CBT, DBT, and relapse prevention strategies.
- Provide crisis intervention, motivational interviewing, and psychoeducation to support client stabilization and growth.
- Maintain up-to-date and compliant clinical documentation, including DAP notes, ASAM criteria assessments, and treatment plan updates in accordance with OHA and CareOregon standards.
- Coordinate referrals and collaborate with external providers, community resources, and peer support staff to ensure continuity of care.
- Supervisory & Leadership Duties
- Provide supervision, mentorship, and training to counselors, peers, and QMHA/QMHP staff.
- Conduct chart audits, monitor documentation quality, and ensure adherence to Medicaid and OHA documentation standards.
- Lead weekly team meetings and support case conferencing for high-risk clients.
- Assist with onboarding new staff and interns, ensuring they understand agency procedures, ethics, and compliance standards.
- Support program development, policy updates, and implementation of best practices for integrated care.
- Administrative & Compliance Responsibilities
- Assist with QA/QI monitoring and compliance audits.
- Support coordination with billing, scheduling, and reporting teams to ensure accurate and timely submissions.
- Maintain confidentiality and uphold ethical standards in accordance with HIPAA and state regulations.
- Contribute to grant reporting, program evaluations, and agency performance improvement initiatives.
Delivery Driver
Doordash
08.2018 - Current
- Pick up and deliver for restaurants and stores in Portland, Beaverton, and Hillsboro.
- Maintained 5 Star rating for 4 Years with 0 violations and coordinated deliveries for over 3400 customers.
QMHA/CADC-R
WEvolve Clinic LLC
01.2024 - 12.2024
- Developed personalized treatment plans in collaboration with clients, focusing on recovery and relapse prevention
- Assisted clients in accessing community resources and support networks to aid in their recovery journey
- Facilitated group therapy sessions focused on topics such as stress management, self-esteem building, and coping skills development
- Assisted clients in developing personalized strategies for managing symptoms and improving overall mental well-being
- Maintained accurate and confidential client records in compliance with legal and ethical standards
- Educated clients about available community resources and made appropriate referrals for additional support services when needed
Owner
Mobile Ninja LLC
08.2018 - 08.2022
- Managing and Hiring Employees.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for a new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
Front Desk Representative
Holiday Inn Express
03.2016 - 04.2018
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Collected room deposits, fees, and payments.
- Updated customer accounts with add-on room charges, minibar use, and room service bills.
Front Desk Customer Service Associate
Big, Kmart
01.2012 - 03.2016
- Helped assist customers with inquiries and complaints handled customer returns and exchanges
- Managed other employee schedules.
Education
Associate's degree - Business Administration And Management
Portland Community College
Portland, OR05.2023
High School Diploma - Health And Science
Northwest Beauty School
Beaverton, OR02.2014
Skills
- Addiction counseling
- Technical Proficiency
- Human resources
- Mentoring
- Microsoft Excel
- Conflict management
- Word processing
- Childcare
- Teamwork
- Computer skills
- Microsoft Word
- Client communication
- Daycare
- HRIS
- Heavy lifting
- Front desk
- Time management
- Behavioral health
- Phone communication
- Sales
- Exceptional listener and communicator Resilient, patient risk-taker who is open to new ideas
- Proficient in Microsoft Office (Word, Excel, Powerpoint)
- Proficient in Adobe Photoshop
- Proficient in Adobe Premiere
- Website development
- Driving
- Communication skills
- Adult education
- Microsoft PowerPoint
- Interviewing
- Caregiving
- CPR
- Clinical documentation
- Customer service
- Leadership
- Outdoor work
- Retail sales
- Microsoft Outlook
- Care plans
- Organizational skills
- School experience
- Team management
- Productivity software
- Intake
- Flexibility
- Case management
- Supervising experience
Certification
QMHP Certification September 2023 to September 2028
Timeline
Counselor
Becan health hub
02.2025 - Current
QMHA/CADC-R
WEvolve Clinic LLC
01.2024 - 12.2024
Delivery Driver
Doordash
08.2018 - Current
Owner
Mobile Ninja LLC
08.2018 - 08.2022
Front Desk Representative
Holiday Inn Express
03.2016 - 04.2018
Front Desk Customer Service Associate
Big, Kmart
01.2012 - 03.2016
High School Diploma - Health And Science
Northwest Beauty School
Associate's degree - Business Administration And Management
Portland Community College