Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
TruckDriver
Dina Ottoson

Dina Ottoson

West Hempstead,NY

Summary

Efficient DoorDash driver skilled in time-sensitive deliveries, optimizing routes, and maintaining professionalism. Trusted for reliability and adaptability in dynamic environments.

Experienced Stock and Sales Associate with a strong track record of delivering exceptional customer service, problem-solving, and communication skills. Proficient in cash handling, time management, and maintaining a well-organized sales floor. Promoted for consistently exceeding performance targets and building strong relationships with staff and managers.

Overview

2
2
years of professional experience

Work History

Delivery Driver

DoorDash
Garden City, NY
12.2023 - Current
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Maintained accurate records of goods delivered, including time of delivery, recipient name, special instructions, and collected payments as required.
  • Ensured the safe handling and transportation of fragile or perishable items.
  • Navigated routes with relevant map programs and GPS systems.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Stock Room Associate

Garage Clothing Store
Garden City, NY
04.2023 - 08.2024
  • Ensured compliance with company health and safety protocols while working in the stockroom area.
  • Utilized barcode scanners to ensure precise data collection for incoming and outgoing products.
  • Promoted cleanliness in the stockroom by routinely sweeping floors and wiping down shelves.
  • Conducted regular cycle counts to ensure accurate inventory records.
  • Processed returns, exchanges, and transfers in accordance with company policy.
  • Organized merchandise and stockroom shelves to ensure a neat and orderly display.
  • Monitored stock room supplies, such as packaging materials, labels, and tags. Ensuring adequate levels were maintained at all times.
  • Implemented strategies for optimizing storage solutions according to space availability in both the sales floor and stockroom environment.
  • Managed daily tasks such as labeling boxes, sorting orders according to priority level.
  • Collaborated with team members on various projects related to inventory control management and restocking processes.
  • Replenished inventory, with a focus on addressing customer and staff needs.
  • Trained new backroom associates in inventory procedures and system use.
  • Executed price changes, markdowns, and transfers as directed.
  • Prepared items for shipping, including picking, packing, and labeling.
  • Provided support during peak sales periods or special events.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Inspected merchandise for wear or defects and properly disposed of damaged items as per supervisor's instructions.

Sales Associate

Garage Clothing Store
Garden City, NY
08.2022 - 04.2023
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed transactions using a point-of-sale system.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used technology resources to assist customers in locating and selecting items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

High School Diploma -

H. Frank Carey High School
Franklin Square, NY
06-2024

Some College (No Degree) - Criminal Justice

Nassau Community College
Garden City, NY

Skills

  • Order Verification
  • Goods Transport
  • Vehicle Maintenance
  • Punctual and Reliable
  • Teamwork and Collaboration
  • Positive Attitude
  • Route Planning
  • Attention to Detail
  • Safe Driving
  • Vehicle inspections
  • Time management skills
  • Problem-Solving
  • Product displays
  • Customer Relationships
  • Performance Improvement
  • Barcode scanning
  • Stock replenishment
  • Heavy Lifting
  • Workplace Safety
  • Cleaning procedures
  • Sales Support
  • Shipping and receiving
  • Storage Organization
  • Customer Needs Assessment
  • Exceeds sales goals
  • Cash Handling Accuracy
  • Flexible Schedule
  • Fitting room maintenance
  • Sales Strategies
  • Negotiation Tactics
  • Written and oral communication skills
  • Customer Service
  • Multi-tasking strength
  • Cash Register Operation
  • Listening Skills
  • Goal-Oriented
  • Service-oriented
  • Product Recommendations
  • Conflict Resolution
  • POS System Operation
  • Friendly
  • Adaptable
  • Organizational Skills

Affiliations

  • Jogging
  • Gym
  • Writing
  • Research
  • Cleaning
  • Coloring
  • Traveling
  • Reading
  • Baking
  • Cooking

Languages

Spanish
Intermediate (B1)
B1

Timeline

Delivery Driver

DoorDash
12.2023 - Current

Stock Room Associate

Garage Clothing Store
04.2023 - 08.2024

Sales Associate

Garage Clothing Store
08.2022 - 04.2023

High School Diploma -

H. Frank Carey High School

Some College (No Degree) - Criminal Justice

Nassau Community College

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Dina Ottoson