Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dina Pierce

Denver,CO

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 21 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

29
29
years of professional experience

Work History

Bakery Owner

BitterSweets Bakery
05.2002 - 01.2024
  • Hired employees
  • Answered emails, texts and phone calls
  • Discussed customer orders, questions and if necessary, complaints
  • Met with clients to discuss all options on how to create the perfect dessert
  • Review and alter recipes to meet the needs of clients with allergies
  • Followed up with clients to maintain calendar for order dates, pick up or delivery times. Adjusting schedules as necessary
  • Made presentations to potential customers. Both individual and corporations
  • Did all the shopping as well as worked with wholesalers to order/purchase all supplies and equipment
  • Filed all quarterly sales reports and annual periodic reports
  • Sent out invoices and receipts
  • Baked cakes, cookies, cake pops, pies, brownies, cheesecakes etc....
  • Make various flavors of icing, created handmade flowers, and fondant decorations
  • Decorated cakes, cookies and other desserts
  • Delivered and setup desserts and displays
  • Arranged packaging and labels
  • Maintained and updated website

Interpreter For The Deaf

Douglas County Schools
08.1996 - 05.2006
  • Accompanied students to class
  • Studied the class syllabus and curriculum
  • Interpreted from English to American Sign Language and back between students, teachers and other classmates
  • Tutored high school students in a 1:1 setting
  • Edited and rewrote books for easier translation and understanding in an elementary school setting

Hostess

Olive Garden
10.1994 - 03.1996
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Education

Associate of Arts - Interpreting

Front Range Community College
Westminster, CO
05.1996

Skills

  • Communication
  • Attention to detail
  • Leadership
  • Time Management

Timeline

Bakery Owner

BitterSweets Bakery
05.2002 - 01.2024

Interpreter For The Deaf

Douglas County Schools
08.1996 - 05.2006

Hostess

Olive Garden
10.1994 - 03.1996

Associate of Arts - Interpreting

Front Range Community College
Dina Pierce