Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dina Raimone

Patterson,NY

Summary

Experienced professional with a proven track record at iXP Corporation, excelling in quality assurance and employee development. Adept at implementing process enhancements that significantly streamlined operations. Strong communicator and effective leader, skilled in problem-solving and contract negotiation, fostering robust client relationships to drive success.

Overview

23
23
years of professional experience

Work History

Supervisory Specialist

iXP Corporation
Danbury, CT
11.2014 - Current
  • Designed training materials to enhance new staff onboarding and development processes.
  • Implemented process enhancements that streamlined operational tasks significantly.
  • Conducted regular meetings to ensure clear communication of project objectives and updates.
  • Oversaw documentation and reporting to meet compliance requirements effectively.
  • Compiled reports detailing employee performance, attendance, and disciplinary measures.
  • Evaluated employee performance, providing targeted feedback for improvement.
  • Consulted with management to promote understanding of quality assurance standards.
  • Established and upheld robust quality assurance protocols, processes, and procedures.

Licensed Real Estate Salesperson

Kfortuna Realtyinc
Fishkill, New York
08.2017 - 08.2025
  • Conducted property showings while managing client interactions efficiently.
  • Negotiated contracts and navigated clients through transaction processes comprehensively.
  • Created detailed property listings using advanced digital marketing tools.
  • Collaborated with mortgage brokers and inspectors to facilitate smooth transactions.
  • Fostered strong relationships with clients to accurately address their needs.
  • Developed professional networks with appraisers, lenders, and home inspectors for optimal transaction outcomes.

Scheduler

Westchester EMS
Mount Kisco, New York
04.2012 - 12.2016

Monitored client appointments and information using scheduling software.

Facilitated communication between medical staff for efficient patient discharge after surgeries.

  • Collaborated with healthcare providers to improve appointment scheduling.
  • Confirmed insurance eligibility before finalizing appointment dates.
  • Tracked appointment durations while adjusting schedules based on urgency.
  • Handled frequent changes to support immediate high-priority job requirements.
  • Supervised 12 ambulances, ensuring each crew maximized job assignments for cost-effectiveness.

Bartender

Radisson
New Rochelle, New York
09.2002 - 11.2013
  • Delivered efficient customer service in high-volume nightclub environment.
  • Maintained accurate cash flow and reconciled receipts for accounting purposes.
  • Assisted guests with directions, local recommendations, and room service requests.
  • Facilitated private functions, weddings, and corporate meetings to ensure smooth operations.

Education

Bachelor of Arts - Psychology

Iona College
New Rochelle, NY

Skills

  • Quality assurance
  • Problem solving
  • Effective leadership
  • QAQI experience
  • Operations management
  • Verbal and written communication
  • Process monitoring and improvement
  • Employee development
  • Customer service
  • Quality control
  • Public speaking
  • Documentation and reporting
  • Decision-making
  • Task delegation
  • Complex Problem-solving
  • Policy enforcement
  • Safety protocols
  • Integrity and trustworthiness
  • Resilience and persistence
  • Effective communication
  • Contract negotiation
  • Client relationship management

Accomplishments

  • Life Saving Award
  • Employee of the Year

Timeline

Licensed Real Estate Salesperson

Kfortuna Realtyinc
08.2017 - 08.2025

Supervisory Specialist

iXP Corporation
11.2014 - Current

Scheduler

Westchester EMS
04.2012 - 12.2016

Bartender

Radisson
09.2002 - 11.2013

Bachelor of Arts - Psychology

Iona College
Dina Raimone
Want your own profile? Build for free at Resume-Now.com