DINAH MNGUSHIR AKPERA
Escondido,CA
Summary
Experienced and highly organized Administrative Professional with over 17 years of experience in academic administration, office coordination, team leadership, and organizational support. Proven ability to manage multiple departments, coordinate events, develop policies, and support senior leadership. Demonstrated excellence in communication, project management, financial oversight, and team supervision, with a strong commitment to accuracy, confidentiality, and service excellence. A dependable, adaptable, and detail-oriented team player seeking to contribute administrative expertise in a dynamic and mission-driven organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
GM/HBC Clerk (Cashier)
Vons (Albertsons Co.)
08.2025 - Current
- Provided high-quality front-end customer service and cashiering functions with attention to detail and professionalism
- Cross-functioned in multiple departments, supporting inventory management, product labeling, and store organization
- Assisted with administrative tasks, documentation, and team coordination
- Earned commendations for efficiency, attitude, and service delivery, including Employee of the Month
- Processed over 100 customer transactions efficiently per day using point-of-sale systems.
Administrative & Academic Coordinator
University of Mkar, Mkar
12.2007 - 08.2024
- Served as Ag. Head of Department, General Manager, and Director, overseeing departmental operations, personnel coordination, and academic scheduling
- Coordinated postgraduate programs, managed over 200 student records, handled registration, and maintained confidential files
- Chaired and contributed to over 20 university committees including policy development, convocation planning, and curriculum review
- Developed and implemented administrative systems to improve operational efficiency
- Oversaw budgeting, financial reporting, and inventory management for university services including the Cafeteria, Bakery, and Entrepreneurship Centre
- Organized institutional events, meetings, and trainings, managing logistics, documentation, and communications
- Acted as liaison between faculty, students, and administrative leadership
Consultant (Administrative & HR Support)
Morital Global Resource Ltd.
01.2023 - 01.2023
- Designed organizational structure and job roles for operational efficiency
- Recruited, trained, and placed 65 key personnel for performance-driven service delivery
- Implemented workflow and accountability systems for better productivity
Teaching Assistant (Admin/Support Role)
Benue State University, Makurdi
11.2019 - 10.2020
- Provided administrative and instructional support to faculty
- Assisted in exam supervision, lesson planning, and tutorial coordination of over 500 students
- Maintained student records and supported classroom logistics
Education
MBA - Accounting & Finance
Benue State University
Makurdi02.2013
Ph.D. - Management
Benue State University
Makurdi03.2022
Postgraduate Diploma - Education (PGDE)
University of Mkar
Mkar03.2011
Bachelor of Science - Business Administration
Benue State University
Makurdi06.2007
Diploma - Business Administration
Institute of Christian & Management Studies
Mkar07.2000
Certificate - Accounting
Palomar College
San Marcos, CA05.1993
Skills
- Office & Administrative Coordination
- Team Leadership & Staff Supervision
- Written & Verbal Communication
- Event Planning & Logistics
- Policy Development & Implementation
- Customer Service & Public Engagement
- Multi-Tasking & Time Management
- Adaptability & Problem Solving
- Microsoft Word, Excel, PowerPoint
- Google Workspace (Docs, Sheets, Drive)/Zoom
- POS & Inventory Systems (Retail experience)
- Basic HR and Payroll Systems
Certification
· Fellow, Institute of Management Consultants (IMC) June 2024
· Associate Member, Nigerian Institute of Management (Chattered) September 2011
· Member, Institute of Entrepreneurs, Nigeria. June 2016.
Languages
English – Fluent
Tiv – Native Speaker
Timeline
GM/HBC Clerk (Cashier)
Vons (Albertsons Co.)
08.2025 - Current
Consultant (Administrative & HR Support)
Morital Global Resource Ltd.
01.2023 - 01.2023
Teaching Assistant (Admin/Support Role)
Benue State University, Makurdi
11.2019 - 10.2020
Administrative & Academic Coordinator
University of Mkar, Mkar
12.2007 - 08.2024
MBA - Accounting & Finance
Benue State University
Ph.D. - Management
Benue State University
Postgraduate Diploma - Education (PGDE)
University of Mkar
Bachelor of Science - Business Administration
Benue State University
Diploma - Business Administration
Institute of Christian & Management Studies
Certificate - Accounting
Palomar College
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