Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dinah Romero

Dallas,TX

Summary

Highly organized and dependable candidate adept at effectively managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to meet team goals. Proven track record of building and maintaining relationships with diverse stakeholders in dynamic, fast-paced environments. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
02.2024 - Current
  • Company Overview: Customer service, Starbucks (At&T Headquarters)
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Customer Service Representative

ICON Meals
02.2023 - 12.2023
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Package Sorter

Inmar Selection
01.2019 - 12.2022
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.

Education

High School Diploma -

L G Pinkston High School
Dallas, TX
06-2020

Skills

  • Excellent memory
  • Hospitality service expertise
  • Adaptability under pressure
  • Sales expertise
  • Call center experience
  • Customer service excellence
  • Shipping and receiving
  • Heavy Lifting
  • Loading and unloading

Timeline

Barista

Starbucks
02.2024 - Current

Customer Service Representative

ICON Meals
02.2023 - 12.2023

Package Sorter

Inmar Selection
01.2019 - 12.2022

High School Diploma -

L G Pinkston High School
Dinah Romero