Dinakara Abburi
Raleigh,NC
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Good Games Inc
01.2020 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Service Associate
ABC Constructions
01.2019 - 01.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Provided product and service recommendations to guide customers on products to meet varying needs.
Sales Representative
Retail Store
09.2016 - 12.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed and implemented sales strategies to increase profits.
Education
Master of Science - Civil Engineering
University of Alabama At Huntsville
Huntsville, AL12.2015
Skills
- Logistics
- Material Stacking
- Verifying Shipments
- Purchasing Orders and Requisition
- Motivated Team Player
- Serve Customers
Timeline
Warehouse Associate
Good Games Inc
01.2020 - Current
Customer Service Associate
ABC Constructions
01.2019 - 01.2020
Sales Representative
Retail Store
09.2016 - 12.2019
Master of Science - Civil Engineering
University of Alabama At Huntsville