Provide customer service building guest loyalty through in-store experience.
Maximize all selling opportunities to achieve individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients.
Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment.
Maintain awareness of all current marketing and promotional activity.
Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.
Under the guidance and direction of Store Manager and/or other Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business.
Support and partner with the store manager in maintaining consistent inventory levels to prevent shrink and loss.
Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed.
Utilize business acumen (both written and verbal) in relation to store business, product assortment and business opportunities.
Build effective working relationships with colleagues in our other stores and Corporate Partners.
Promote cooperation and commitment within the team to achieve goals and celebrates team accomplishments and shares credit with others.
Devops Engineer
Lucidworks
08.2023 - Current
Build the automation tools that ensure our internal and external customers receive resources quickly and painlessly while making our team's objectives streamlined
Work closely with engineering teams to deliver a high quality product that meets all of our customers needs
Aim for at least 99.9% uptime across all of our managed customers
Work on several major projects including automating parts of our infrastructure, creating new monitors and alerts, creating new tooling for both team and company consumption
Take ownership of Lucidworks company wide cloud first initiative by making the onboarding process for new customers as smooth as possible
Work effectively with international development teams.
Sales Specialist
Hermes
11.2018 - 08.2022
Use walk-in traffic to cultivate new clients
Keeping up to date with client wishlists, product knowledge and trends
Utilize merchandise seasonal offering to develop targeted clients
Utilize company clienteling technology to give clients an elevated experience
Encourage communication and team selling
Assist clients with aftercare inquiries.
Woman's RTW Sales Associate
Barneys New York
04.2016 - 11.2017
Successfully developed multiple lifestyle clients
Met and exceeded weekly, monthly, and yearly sales goals
Engaged with clients while building their purchase to their full potential, according to their needs
Reached out and kept an open dialogue for future purchases, exclusive events, and new product launches
Kept a detailed client book, with information a client shared that could be relevant to build a trusting relationship
Assisted clients with in-person and virtual wardrobe styling appointments
Suggested items to clients they might not have realized they would love.