Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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DINARI GRIFFIN

Jackson,GA

Summary

Professional with strong background in IT support, adept at troubleshooting and resolving technical issues efficiently. Focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in hardware and software maintenance, network setup, and user support. Known for excellent communication, problem-solving abilities, and customer service skills. Im also very personable and reliable with strong work ethic, committed to maintaining safe and organized work environment. With plenty of knowledge of warehouse operations and logistics, combined with skills in operating machinery and managing inventory. Dedicated to maximizing efficiency and ensuring timely and accurate order fulfillment. As well as

Offering strong foundation in healthcare and rehabilitation, eager to learn and develop in clinical setting. Brings understanding of therapeutic exercises and patient care protocols, ready to use and develop skills in patient communication and rehabilitation techniques in a PTA/ Trainer role.

Overview

3
3
years of professional experience

Work History

Deskside Support Technician

Youth Men's Christian Association
04.2022 - 08.2025
  • Provides end user support and device maintenance within the YMCAs computing environment. Maintaining baseline images along with software via a cloud-based platform. Diagnosing, maintaining, and upgrading end user devices and equipment as needed. Assist with troubleshooting problematic areas, in person, telephonically, and virtually when needed.
  • Provided onsite support during critical incidents, quickly identifying root causes and implementing appropriate resolutions.
  • Managed inventory of IT equipment, maintaining accurate records and ensuring timely replacement or repairs as needed.
  • Troubleshot problems or issues with desktops and laptops.

Warehouse Technician (PT)

Dollar General Distribution Center
09.2023 - 05.2024
  • Assisted with setting up computer workstations, Assisted with setting up computer workstations
  • Followed SOPs to insure the safe shipment and delivery of diagnostic hardware.
  • Installed and tested servers for functionality.
  • Maintained inventory for technical systems, recorded any updates, and repairs to accommodate for purchasing.
  • Verified inventory control, such as counting and restocking servers and computer equipment.
  • Adhered to safety guidelines consistently, reducing workplace accidents significantly.
  • Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
  • Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
  • Collaborated with team members to achieve daily targets and maintain a high level of productivity.
  • Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.

Physical Therapist Assistant

Southern Rehab & Sports Medicine
01.2024 - 02.2025
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
  • Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
  • Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
  • Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.

Education

Associate of Science - Computer Engineering & Robotics

Kennesaw State University
08.2025

Computer Engineering & Robotics

Georgia Southern University
01.2022

Skills

  • Microsoft 365 Office Programs, coding, programming, with familiarity in Python, Java, Adobe Photoshop, Adobe Illustrator and JavaScript
  • Issa Certified Personal Trainer in strength training & Nutrition
  • CPR/AED Certified
  • Operating system support
  • Ticketing system proficiency
  • Remote desktop support
  • Network connectivity
  • Safety awareness
  • Forklift operation
  • Loading and unloading
  • Post-surgical rehabilitation
  • Functional mobility training

LANGUAGES

English
Spanish

Timeline

Physical Therapist Assistant

Southern Rehab & Sports Medicine
01.2024 - 02.2025

Warehouse Technician (PT)

Dollar General Distribution Center
09.2023 - 05.2024

Deskside Support Technician

Youth Men's Christian Association
04.2022 - 08.2025

Computer Engineering & Robotics

Georgia Southern University

Associate of Science - Computer Engineering & Robotics

Kennesaw State University
DINARI GRIFFIN