DINESH CHAUHAN
Pataudi, Gurugram,Haryana
Summary
Professional relationship specialist with track record of enhancing client satisfaction and retention. Background in developing strategic plans and successfully implementing client-centric initiatives. Known for collaborative approach and adaptability in dynamic environments, leveraging skills in communication and problem-solving to drive results.
Overview
9
9
years of professional experience
Work History
Relationship Manager
Mahindra Holidays and Resorts India Ltd.
11.2023 - 08.2024
- Meeting Clints and worked parallelly with cross-functional teams.
- Responsible for point of sale, client relationship with presentation and cost build-up.
- Assisted in implementation upgrade presentation that increased sales.
- Consistently achieved top 10 in sales company wide.
- Counseled customers on market status for vacation ownership,
- Guided Time-share holders through sales process.
- Generated lists of properties that were compatible with buyer’s needs.
- Immediately looked for something that I like about them and spend around 5 minutes to find commonality.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
Senior Academic Counsellor
D.D.R. Group of College & Management
01.2018 - 09.2023
- Organized college fairs and coordinated campus visits for prospective students, strengthening enrollment numbers.
- Increased student retention rates by providing ongoing support throughout their academic journey.
- Helped students develop organizational, time management and study skills.
- Monitored student progress to drive successful academic outcomes.
- Assisted students in exploring and selecting career paths.
- Evaluated transfer credits and advised students on course selection to ensure timely degree completion.
Operations Executive
Flipkart India Pvt. Ltd.
10.2015 - 01.2018
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
Skills
- Relationship building
- Client relationships
- Relationship building and management
- Excellent communication
- Customer relationship management
- Time management
- Team leadership
- Sales proficiency
- Product knowledge
- Business development
- Product recommendations
- Written and verbal communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Interests
- Reading
- Road Trips
- Running
- Hiking
Education
Bachelor of Arts -
Diploma in Education (D.ed) -
Higher Secondary Education -
Secondary Education -
Timeline
Relationship Manager - Mahindra Holidays and Resorts India Ltd.
11.2023 - 08.2024
Senior Academic Counsellor - D.D.R. Group of College & Management
01.2018 - 09.2023
Operations Executive - Flipkart India Pvt. Ltd.
10.2015 - 01.2018
Board of School Education, Haryana - Secondary Education,
Maharishi Dayanand University (Rohtak) - Bachelor of Arts,
Board of School Education, Haryana - Diploma in Education (D.ed),
Board of School Education, Haryana - Higher Secondary Education,
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