Dinesh Sachdev
Doha
Summary
Motivated Business Development Associate bringing 13 year career in territory development and prospecting in banking and telecom sector along with 3 years experience in inflight customer service. Business development and social media expert versed in quickly mastering new concepts and technologies to drive successful market development. Consultative sales specialist.
Overview
19
19
years of professional experience
Work History
Business Development Specialist
Doha Bank
12.2012 - Current
- Sourcing new to bank customer for retail asset & liabilities products.
- Cross selling wealth and NRI product.
- Handling team in the absence of team leader.
- Liaise with HR & Finance function of government and private companies for providing new product launch details and post sales customer service.
- Liaise with credit department for deviation and listing of new companies for institutional sales.
- life time loan disbursement of QAR 200 million & 11000+ credit card.
- Achievement of top sales performance awards.
Senior Retail Advisor
Vodafone Qatar
11.2010 - 03.2012
- Acting as ‘delegate in-charge’ for sales of telecom product to retail customer.
- Assisting the Store Manager in successful operation of stores.
- Matching, batching and Coding of all Finance invoices.
- Managing store in the absence of store manager.
- Conducting event at corporate head office for bulk sourcing of connection.
- Conduct training for the newly hiring
- Monthly inventory management.
- Ensure that all the transactions in the retail outlet from its opening till closing are properly taken care.
Inflight Attendant
Kingfisher Airlines
10.2007 - 10.2010
- Inflight diplomatic handling of potential high risk situation & medical situation.
- Resolving guest issues.
- Deliver world class customer service and build customer satisfaction and loyalty
- Maintaining and adherence of DGCA policy & procedure.
- Inflight Inventory management of food and comfort product.
- Continued training to stay abreast of service and policy changes
Customer Representative Associate
JPMorgan Chase Bank
10.2005 - 09.2006
- Inbound collection process for bucket 1 credit card payment.
- Negotiating with customer to initiate credit card payment.
- Ensure timely follow up for credit card payment.
- Escalating customer issue with regard to payment.
- Exercised strong interpersonal communications skills with customers and department personnel.
- Restructuring effective payment plan.
Education
Bachelor of Commerce (B.Com.) -
University of Pune
01.2007
Diploma in Aviation and Hospitality - undefined
Frankfinn Institute of Air Hostess Training
01.2006
Skills
- Relationship management
- Client acquisition
- Cold calling
- Lead development
- Client onboarding
- Cross-functional coordination
- Competitor analysis
Accomplishments
- Nominated for Vodafone Global Hero Award.
- Top Performer in sales from January 2011 to March 2012.
- Top performer in Doha bank (credit card section).
- Best performer for December 2017 at Doha Bank.
Languages
English
Hindi
Marathi
Sindhi
Driving Licence
Valid G.C.C. & Indian driving Licence
Personal Information
- Age: 39
- Nationality: Indian
- Marital Status: Married
Timeline
Business Development Specialist
Doha Bank
12.2012 - Current
Senior Retail Advisor
Vodafone Qatar
11.2010 - 03.2012
Inflight Attendant
Kingfisher Airlines
10.2007 - 10.2010
Customer Representative Associate
JPMorgan Chase Bank
10.2005 - 09.2006
Diploma in Aviation and Hospitality - undefined
Frankfinn Institute of Air Hostess Training
Bachelor of Commerce (B.Com.) -
University of Pune
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